Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "option to work from home is nice" ((in 37 reviews)); "Great People and team members" ((in 27 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 24 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 21 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

4.0

Jan 23, 2018

Project manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has an advance lifecycle methodology and requires written requirements from business prior to work being complete. If you like process this is a good place to work and has remote work options.

Cons

Days are fully and very busy, often working thru lunch.

CareCentrix Response

Thanks for sharing the feedback, I am glad you are having a positive experience at CareCentrix. I agree it is easy to lose track of time as we get caught up in our busy days. Please remember that we encourage you to take care of yourself too! Lynne DePaulo, SVP, Human Resources

5.0

Jan 22, 2018

Billing Representative awesome experience

Billing representative

Recommend

CEO approval

Business Outlook

Pros

Working with providers and patients brought great joy. Explaining and educating patients regarding their insurance and how ded vs co ins worked for them allow the patient to regain control of how to better care for themselves

Cons

not enough representatives that spoke in spanish

5.0

Jan 22, 2018

Positively challenging and fast-paced with excellent culture and values driven from the top down.

Area vice president

Recommend

CEO approval

Business Outlook

Pros

Culture, generous benefits, professionally mature leadership team in place who is experienced in driving significant growth in small companies.

Cons

Rapid growth naturally creates challenges that can lead to work-life balance becoming "unbalanced" in a negative way. That said, leadership stands by the "We Care" value and if someone is organized, focused and adding value in every hour worked, yet genuinely struggling, his/her leader will listen and take action to remove roadblocks and/or create a better balance for that individual.

Viewing 568 - 570 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)