Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "option to work from home is nice" ((in 37 reviews)); "Great People and team members" ((in 27 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 24 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 21 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

Jan 22, 2018

Fantastic place to work with room for growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Empowerment by leadership. Open lines of communication. Great cross-functional team spirit. Lots of room for growth if you work hard and are dedicated.

Cons

Growing company with typical growing pains--resource allocation, new processes, etc.

4.0

Jan 15, 2018

Analyst

Provider operations coordinator

Recommend

CEO approval

Business Outlook

Pros

Fulfilling experience working at Carecentrix.

Cons

Transition in company provided errors.

5.0

Jan 4, 2018

Great company doing exciting work in untapped areas to improve healthcare!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) While the company has been around for >20 years, it is in a high growth stage, entering untapped markets, solving interesting and complex challenges and is incorporating new technology into its solutions 2) The opportunity to contribute to improving healthcare and bending the cost curve 3) It feels like a start up at times, as the leadership team, while very experienced is pursuing work in a new spaces and exploring new technology partnerships 4) The leadership team is committed to the mission and it seems they are always trying to find ways to improve employee satisfaction and respond to employee complaints - lots of focus on culture. Recently they instated a based bonus to all hourly employees due to strong financial results (non merit based) which I think really showed the commitment leadership has to staff.

Cons

Growing pains of a company exploring new areas and experiencing growth. Work hours can be long as is the case with a growing company with an ambitious and passionate leadership team.

CareCentrix Response

8y

It is very exciting to be part of an organization with such a strong commitment to the mission! We are continuing to look at different ways to enhance our benefits and recognize team members contributing to our strong results. The new profit sharing program is a great example of how we are doing that. I'm glad you are having a positive experience at CareCentrix. Thanks! Lynne DePaulo, SVP, Human Resources

Viewing 571 - 573 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Fantastic place to work with room for growth.

Analyst

Great company doing exciting work in untapped areas to improve healthcare!

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