Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Work from home, great management, flexibility" ((in 39 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 13 reviews)); "Great PTO" ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 27 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Apr 2, 2016

The Worst Micro Management Company

Patient account specialist

Recommend

CEO approval

Business Outlook

Pros

PTO. Can wear jeans to work. Pay is OK.

Cons

Don't even think about taking time away from your desk to use the bathroom without being question by your Supervisor. Offices are dirty and disgusting. Ant and roaches in the bathrooms. No life balance, The company will mandate training on your days off and if you do not show up for this training, you could possibly be written up and count against you. CCX is all about numbers and making sure you satisfy the customer, but not their employees.

1.0

Mar 2, 2016

Toxic environment. Regret working there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO is OK. They were hiring when I was looking for a job. Showed me what I DON'T want in an employer.

Cons

The environment is the most toxic I've experienced in my career. Everyone was miserable. It's the first time I've resigned from a job without questioning whether or not I was making the right decision by leaving. Leadership was a mess and frequent cause of the dysfunction.

2.0

Feb 15, 2016

Provider Staffing Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting to help patients.. resolve issues and the relationships I have built with providers

Cons

Mid level management has no idea what goes on in each dept to get the patients taken of. They push numbers yet claim patient care is priority. 80% of the hourly staff at CCX has an enormous heart and will go to any level to get the patient taken care of while being micro managed by people who have no clue what's going on. Also.. the operating system is windows 98 with about 42 million bandaids applied to keep it some what functioning.

Viewing 82 - 84 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Physician Reviewer (Part Time)

CareCentrix

CareCentrix reviews

Company ratings over time

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The Worst Micro Management Company

Toxic environment. Regret working there.

Provider Staffing Coordinator

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