CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
avatar

Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
2.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

They pay is outstanding in addition to the PTO and flex schedule. This company would be attractive to any job seeker.

Cons

The numbers driven culture where the quality of the work is second to the quantity is unsettling. The training is subpar and undocumented. Senior Management is uninformed, and disconnected. The communication between Executive leadership and Employees is abysmal. Promotions are based upon who you know and not what you know and if your leader does not have a personal relationship with you any advancement to another department or team is more difficult than it should be.

1.0
Nov 12, 2016

Deplorable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are solid. Could be a good starting point for a career if you lack higher education and your vernacular/grammar are not up to most company's standards.

Cons

Lacks diversity in an unconventional way. Others here have called it "ghetto" which I find inappropriate and I'm surprised that glassdoor allows it. Perhaps their content editors assume "ghetto" to mean cheap or shoddy but I assure you that's not what other reviewers are trying to convey. Things my supervisor said: "You shouldn't be going to the bathroom unless you're on break." "If you started your 15 minute break at 2:00 and zero seconds and return at 2:15 and 30 seconds then you're late and that's an occurrence" "How was I supposed to know that warning you about coming back from lunch break 2 minutes late one time within a month would not be appreciated?" Management is too comfortable putting their hands on you. Shoulder and arm grabbing/touching made me incredibly uncomfortable and it wasn't confined to just one superior. Major favoritism. Management will monitor your instant messages with co-workers and retaliate against you for what you said. The most bizarre aspect of working in a production environment for CareCentrix was the daily production emails sent to the entire team. Each morning you would open an email containing the entire team's production numbers from the previous day! There's a reason institutions of learning don't broadcast grades anymore, it's unethical. Their #1 value is "We Care". I don't question whether or not they care, I question what they care about. And the answer is twofold: They care about the bottom line (duh) and they care about stringently micromanaging their workforce. There is no care for the patients. This company would rather have an employee complete 80 cases incorrectly in a day than have them correctly complete 60 cases. There's a 5/1 ratio of workers to supervisors/team leads. They might as well just have supervisors/leads each set up somewhere where they can watch 5 employees work for 8 hours a day every day. The scariest aspect of this company is the complete lack of Coordination amongst all levels of management. The only product or service this company offers is home healthcare COORDINATION!

1.0
Aug 31, 2016

Do not waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuine focus on the patient and ensuring they can heal and age at home Salary is decent for the market A lot of opportunities for growth (but also a con, because only if you devote your life to it)

Cons

Lack of leadership and training across multiple departments Retaliatory behavior from leadership No accountability for lower level employees Deceitful leadership No loyalty to the employee No work life balance if you want to move up within the company A lack of doing the right thing to save dollars for the organization

Viewing 79 - 81 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.