Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "Work from home, fair compensation" ((in 35 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 16 reviews)); "2. Generous PTO" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 46 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

1.0

Apr 10, 2023

Don't not care for employees

Customer service expert

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Does not care for the mental health of its employees. A lot of bullying.

CareCentrix Response

3y

We are very disappointed to read your feedback. We pride ourselves on living our We Care value, so it is disheartening that your experience did not reflect that. Without more details abut your situation, it is hard for us to take specific action. We will pass along your feedback to our leadership team in operations. Wishing you success in your next position.

5.0

Mar 19, 2023

Great company to work for.

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

I've been working with Carecentrix a little over a year. This company very much cares for employees and work/life balance. I love being able to work from home. I have great leads and supervisors.

Cons

Working from home can sometimes feel like I'm alone. Learning to do your job soley by watching someone online is tricky. But they do have job aides online to help you out.

CareCentrix Response

3y

Thank you for taking the time to write a review. As a Patient Care Coordinator, we appreciate all you do to ensure our client's needs are being met. Thank you for your comments around your work at home experience. We work hard to provide a number of inclusive team member events, both virtually and in person, through our Voice of the Employee (VOE) groups. We hope you will take advantage of connecting with fellow team members through these channels. We wish you continued success, and thank you for all you do to make CareCentrix a great place to work!

5.0

Mar 8, 2023

Great support

Manager

Recommend

CEO approval

Business Outlook

Pros

Great teamwork, great support from leadership. Exciting work environment helping patients. Collaboration between teams and products is awesome

Cons

None that I have identified

CareCentrix Response

3y

Thank you for your feedback. It's great to read that you are happy in your role, and that you are receiving the right amount of support and collaboration from your leadership and other teams across the organization. We strive to promote a healthy and supportive work environment, and want to thank you for your contributions. Wishing you continued success at CareCentrix!

Viewing 142 - 144 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Physician Reviewer (Part Time)

CareCentrix

CareCentrix reviews

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Reviews by job title

Don't not care for employees

Great company to work for.

Great support

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