CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
avatar

Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
1.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to work from home

Cons

No organization, no coaching , no follow ups, unorganized training . No onboarding, no explanation of call scripting . The QA and Leads are not calibrated

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CareCentrix Response
3y
Thank you for your feedback. We are disappointed to read that your are frustrated in your role. We strive for excellence, and take all feedback very seriously. We will share your comments with our training team and area leadership to address your concerns. We also encourage you to reach out to your Human Resources Business Partner to discuss your specific feedback in more detail so that we can partner with you on these concerns. We look forward to hearing from you.
3.0
Aug 18, 2022

They're cool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home and benefits

Cons

Not much support and the pay

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CareCentrix Response
3y
Thank you for sharing your feedback. We are happy to read that you appreciate our remote first environment and the benefits that we offer our team members. Thank you also for the feedback specific to your role as a phone intake specialist. We will share your comments with our leadership team in an effort to increase the current level of support. We wish you continued success at CareCentrix.
1.0
Aug 16, 2022

Worst job I have ever had

Recommend
CEO approval
Business Outlook

Pros

Pay is excellent, year end bonuses

Cons

Salaried position but treated like hourly Micromanaged

avatar
CareCentrix Response
3y
Thank you for sharing your feedback. We are disappointed to read that you are unhappy in your current role. We strive for excellence, which includes providing a supportive culture for our team members. Please reach out to your Human Resources Business Partner to discuss your specific concerns so we can partner to make things better. We look forward to hearing from you.
Viewing 190 - 192 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.