Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 36 reviews)); "Great People and team members" ((in 25 reviews)); "The team was great" ((in 15 reviews)); "Work from home Iher great employees" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 26 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Jun 4, 2014

House needs to be cleaned!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a pay check every two weeks and in this economy, that's important.

Cons

Where to begin....Indentured Slavery might be the best term. The workload is overwhelming, no support from management, you will receive a "write up" anytime they need to cover theirs due to a CCX related mismanagement screw up, falsifying of time cards, unprofessional work place, NO appreciation, no work /home life balance.

3.0

Apr 30, 2014

Disorganized, Horrible management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great. Pay is decent. Decent benefit package. Vacation time is great.

Cons

High employee turnover, outdated systems, supervisors talk down to you, unnecessary department rules.

1.0

Mar 7, 2014

Crisis Driven. There is no work/life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company offerings have good potential

Cons

Crisis driven IT Department. No planning creates a reactionary environment. Expect to work 24 hours plus without sleep. Management does not listen to subject matter experts and believes they know more about technology than the subject matter experts. Management blames others for their own lack of knowledge and harmful decisions.

Viewing 238 - 240 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Director – Product Management - Durable Medical Equipment & Sleep

CareCentrix

CareCentrix reviews

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Reviews by job title

House needs to be cleaned!

Disorganized, Horrible management

Crisis Driven. There is no work/life balance

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