CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)
avatar

Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

618 reviews
3.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

No phones, work at home, equipment provided, work independently

Cons

Unreachable expectations, no internet stipend, depending on who you ask you will get different answers then be penalized

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CareCentrix Response
2y
We appreciate you taking the time to share your experience. We strive to support our team members while ensuring we meet the needs of the members we serve. We will share your feedback with our leadership team in an effort to drive further improvements. Thank you.
5.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I love working for Carecentrix. I am in a remote position, so I get to work from home. Carecentrix offers their employees numerous benefits from medical/dental/vision insurance to discounts on car insurance as well as legal advice. Everyone I work with is so welcoming and nice. Everyone is like family. I couldn't see myself working anywhere else.

Cons

Some downsides to working in my department are there isn't always work to be done, so we have to do online training in the meantime while waiting for work. Also, while they do give generous PTO and sick time (without the need of a doctor's note), there isn't much work/home flexibility. M-F 9-5 EST makes it impossible to get anything done like doctor's appointments and such.

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CareCentrix Response
2y
Thank you for your feedback. It's great to read that you are enjoying working at CareCentrix, and that our culture and total rewards benefit package offerings are meeting your needs. We work hard to create a culture and work environment for our team members that promotes a great place to work experience. We continue explore additional opportunities to create work/life flexibility so we appreciate your feedback. Wishing you continued success!
5.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great leadership great pay Benefits 401(k) matching. Work from home equipment provided everyone is super great and helpful and everyone is happy to help

Cons

Shift bids after training, and then stuck with that shift from what I noticed

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CareCentrix Response
2y
We are glad to read that you are enjoying working at CareCentrix, and that the support, benefits, and technical resources provided have all been favorable. Thank you for your contributions and we wish you continued success in your customer service role.
Viewing 262 - 264 of 618 Reviews

Glassdoor has 650 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.