Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 45 reviews)); "Great Work from home life" ((in 38 reviews)); "Great People and team members" ((in 30 reviews)); "Excellent benefits including tuition reimbursement, 401k match, HSA contributions, generous PTO." ((in 13 reviews)); "Work from home Iher great employees" ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 43 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 19 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

1.0

Jun 20, 2024

Horrible non existent training for new leaders

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good training program in place for phone representatives

Cons

No training program for newly hired leaders and barely 2 hours of on the job shadowing

CareCentrix Response

At CareCentrix, we strive to support our team members and our leaders in their success. We are disappointed that you did not raise these concerns to your HR Business Partner prior to your departure so that we could have helped ensure you were given the support needed. We will share your feedback with our leadership team and try to be better. Many thanks.

2.0

Jun 3, 2024

review

Provider staffing

Recommend

CEO approval

Business Outlook

Pros

Great supervisor and lead assistance. overall great coworkers, good pay.

Cons

horrible management, no work, unrealistic bonus incentive.

CareCentrix Response

We are disappointed to read your feedback. We work closely with our leadership team to provide a supportive environment in which all team members can thrive. We will share your feedback with area leadership for awareness and in an effort to drive improvements. Many thanks.

3.0

May 22, 2024

Alright Company but completely unorganized

Program manager

Recommend

CEO approval

Business Outlook

Pros

Majority woman ran company with laid back and inclusive culture although 100% remote role

Cons

Fairly unorganized and many departments fail to communicate with one another which causes bottlenecks in workflows and process within the company.

CareCentrix Response

Thank you for your comments. We appreciate you sharing your feedback. We strive to create an environment that supports our team members while also meeting the needs of those we serve. We are proud that we have been nationally recognized for five consecutive years as a great place to work organization. We recognize that there is always room to improve, and are working to address areas of opportunity. We wish you the best in your next role. Thank you.

Viewing 259 - 261 of 618 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)