Does Carenet Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Carenet Health employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Carenet Health. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Carenet Health?

30% of Carenet Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carenet Health 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Carenet Health?

Engagement Specialist (81) , Care Coordinator (30) , Customer Service Representative (CSR) (19) , Customer Service Representative (18) , Registered Nurse (18) , Radiology Scheduler (15) , Care Advisor (14) , Care Advisor RN (11) , Patient Service Representative (9) , Health Advisor (8) , Operations Manager (8) , RN Care Advisor (8) , Registered Nurse, BSN (6) , Patient Care Coordinator (5) , Telephone Triage Nurse (5)

What are the pros of working at Carenet Health according to real employee reviews?

"Remote work from home position" ((in 60 reviews)); "People seem nice" ((in 20 reviews)); "coworkers are great and help with covering shifts" ((in 17 reviews)); "Flexible Scheduling: With 24" ((in 12 reviews)); "Supportive and collaborative leadership" ((in 7 reviews))

What are the cons of working at Carenet Health according to real employee reviews?

"Low pay and not increase after 1 yr." ((in 49 reviews)); "Poor management bad communication from staff" ((in 30 reviews)); "Expensive benefits" ((in 26 reviews)); "Training was horrible and disorganized" ((in 19 reviews)); "Departments do not talk to each other and operation managers have to clean on the mess up." ((in 14 reviews))

What are employees saying about Carenet Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carenet Health layoffs and their outlook for job security at Carenet Health in 2026.

What are the top reviewed Carenet Health locations?

San Antonio , Texas City , Houston , Atlanta , Albuquerque , Charlotte , Austin , Dallas , Brooks City Base , New York , Phoenix , Portland , Oklahoma City , Fort Worth , Gulfport , Ohio City , Las Vegas , Homestead , Florida City , Port St Lucie , Remo , Dallas-Fort Worth , Mobile , Montgomery , Buffalo Grove , Roanoke , Kansas City , Warren , Westbrook , Phillips

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Carenet Health

Carenet Health reviews

2.6

30% would recommend to a friend

(506 total reviews)

John Erwin

47% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Senior management

2.5

Career opportunities

2.2

Compensation and benefits

Carenet Health has an employee rating of 2.6 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carenet Health employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

506 reviews

3.0

Sep 24, 2018

Nice, well kind of....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are very nice, job is not difficult at all.

Cons

No assigned seating, which in a call center environment just doesn't seem sanitary.

Carenet Health Response

We’re very sorry to hear about your experience. We value all of our team members, and the only way for us to continuously improve our work environment, is to hear about concerns. We’d really appreciate it if you could reach out to our People Services team directly. Thank you for taking the time to share your insights, and we wish you the best.

2.0

Aug 20, 2018

Fights on Sight - Literally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They paid you on time.

Cons

The Brook City Base location is the worst. There were a couple of fights in the building, management is very negative and play favoritism. The management is extremely unorganized. They kept changing our lunch breaks and even went above and beyond to tell you breaks and lunches are a privilege and not required.

Carenet Health Response

Thank you for sharing this feedback, and we apologize for the negative experience you've had. It’s certainly not consistent with the Carenet Health culture. We train our managers to respect and listen to all team members—it’s a critical part of how we operate as an organization. We want and need each team member to feel comfortable expressing ideas and discussing issues. We’d love to talk more about this privately, if you’ll consider reaching out. Simply contact our People Services team. Thanks again.

2.0

Jul 23, 2018

Senior Manager

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Flexible and friendly Fast pace multi tasked environment that forces you to challenge your limits.

Cons

No compensation for additional tasks completed outside the scope of duties. Very bad reporting and documentation processes with systems that do not communicate with each other. Low pay for relative industry field work. Benefits are too expensive No tuition reimbursement No retirement plans

Viewing 436 - 438 of 506 Reviews

Jobs at Carenet Health

Call Center Operations Manager

Healthcare CSR (Onsite: San Antonio) | $17.00 per hour! | Starts 8/3/26

Healthcare Advocate | Onsite: San Antonio | Starts 8/7/26

HR Generalist (Onsite/San Antonio, TX)