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Carenet Health

Engaged Employer

Carenet Health reviews

2.6

30% would recommend to a friend

(506 total reviews)

John Erwin

47% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Senior management

2.5

Career opportunities

2.2

Compensation and benefits

Carenet Health has an employee rating of 2.6 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carenet Health employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

506 reviews
1.0
Jul 31, 2025

Review

Health care customer service representative
Recommend
CEO approval
Business Outlook

Pros

The leadership was good, and the training was organize

Cons

15-minute break and a 30-minute lunch. The job was micromanaged and low-paying. We had to really pressure the customers, asking them twice to take advantage of the wellness assessment. I hated bothering people and realized that this job was not for me. The customers were very rude, and constantly calling them to push the assessment and meet metrics was stressful. The job stressed me out so much that it affected my health. I hated the job, so I quit, and I don’t regret it

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Carenet Health Response
11mo
Thank you for taking the time to share your experience. We're glad to hear you found the training organized and the leadership team supportive. That’s something we continually strive to provide for all employees. We also hear your concerns around compensation, break structure, and the nature of the work. The feedback regarding stress levels, metrics, and how they impact both our employees and the customer experience is valuable. We’re actively evaluating our scheduling practices, compensation models, and support tools to better align with the needs of our teams. We wish you the very best in your future endeavors and appreciate your time with us at Carenet.
4.0
Jul 22, 2025

Fast hire

Engagement specialist
Recommend
CEO approval
Business Outlook

Pros

Depending on what manager you get then you’re good. This job fits more single parents and people who need time off, of course with no pay.

Cons

Short breaks and rude callers here and there. It all depends where they place you just be prepared for constant changes.

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Carenet Health Response
11mo
Thank you for being with us for over three years! We're glad the role provides flexibility for those who need it. Your feedback is appreciated as we continue to grow and support our teams.
3.0
Jul 15, 2025

Short term

Health advisor
Recommend
CEO approval
Business Outlook

Pros

A pay check ,prop points .the members

Cons

Systems are a mess ,no pay raise ever ,no room for growth ,a numbers company ,will toss you out like garbage as soon as they can or have new training classes starting

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Carenet Health Response
11mo
Thank you for sharing your feedback and for your time with Carenet Health. We're glad you found value in connecting with members and appreciated the compensation and recognition programs. We also hear your concerns regarding system reliability, limited growth opportunities, and the importance of employee retention and development. Your point about listening more closely to those on the front lines is well taken. Our team members who speak directly with members offer essential insights, and we’re committed to improving how we gather and act on that feedback. We wish you the best in your future endeavors and appreciate your contributions during your time with us.
Viewing 82 - 84 of 506 Reviews
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ReviewsCarenet Health reviews

Glassdoor has 513 Carenet Health reviews submitted anonymously by Carenet Health employees. Read employee reviews and ratings on Glassdoor to decide if Carenet Health is right for you.