Cargomatic reviews

3.6

61% would recommend to a friend

(147 total reviews)

Richard Gerstein

60% approve of CEO

62% positive business outlook

Cargomatic has an employee rating of 3.6 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cargomatic employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

147 reviews
5.0
Jun 4, 2025

What a Great First Month!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has been a month since I started, and with someone who does not have any knowledge about the logistics/transportation industry, here are my pros: The hiring process went smoothly from the beginning. You first meet with the Head of TA, the Director of HR, and your hiring manager. They also give you an Assessment test, which I felt was more personable than most places I have taken an assessment test for. Once I signed the offer letter and the background check process was completed, everything else happened so quickly. (They did mention that Cargomatic is a very fast-paced environment.) The welcome email gets sent out and provides you with all information to get you prepared for your first day as a new hire, I-9 verification, setting up to get your laptop, and setting up the necessary platforms to make sure everything is working before your first day, which I think was great. The whole process was fast and easy to follow, and when I had questions regarding the onboarding, everyone was very responsive and helpful. So far, everyone I have met has been so nice, very informative, and always wants to share their knowledge about the industry. I am very grateful to have a very supportive team.

Cons

I don't have any cons except that it is very fast-paced, and you will need to be ready and open-minded.

2.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay and it is remote/hybrid.

Cons

I worked at Cargomatic for a few months, and unfortunately, my experience was far from positive. The management at this company demonstrated serious issues with fairness and professionalism. There were clear signs of favoritism, including a demotion of a Latino employee who was performing well in managing accounts, only to have a less qualified white man promoted instead. This felt like weaponized incompetence and created a toxic, unequal work environment. I also had a deeply troubling interaction with one of the managers, who referred to me as a “dog” and told me I needed to “put my tail between my legs” and apologize to a client. While I’m never afraid to take responsibility when it’s necessary, this remark was completely uncalled for and unprofessional, leaving me feeling belittled and disrespected. Training was another major issue. When I reached out for additional support, I was consistently told I had received enough training and that the issue was with me, not the lack of guidance. It was frustrating because, without the proper training, it felt impossible to succeed in my role. They were only willing to step in when there was negative customer feedback, which often left me scrambling to fix mistakes I wasn’t properly trained to avoid in the first place. Additionally, the work-life balance was poor. You’re expected to work long hours—often 10-hour days. While overtime pay is provided, if you don’t work those hours, you risk falling behind on your tasks, which only leads to more stress and pressure to catch up. The workload felt unsustainable, and the company’s response to employee struggles was less than supportive. In the end, I felt unsupported, undervalued, and disappointed by the company’s management practices. I would not recommend working here unless significant changes are made in leadership, training, and employee support.

5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great salary with benefits and insurance. Interesting tasks and goals.

Cons

It's a start up. Sometimes everything needs to be done as quickly as it could be which is causing some misunderstanding between stakeholders.

Viewing 25 - 27 of 147 Reviews

Glassdoor has 159 Cargomatic reviews submitted anonymously by Cargomatic employees. Read employee reviews and ratings on Glassdoor to decide if Cargomatic is right for you.