Carilion Clinic reviews

3.5

67% would recommend to a friend

(1,110 total reviews)
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Steve Arner

65% approve of CEO

51% positive business outlook

Carilion Clinic has an employee rating of 3.5 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carilion Clinic employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 5, 2026

Great communication

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great leadership, great team work

Cons

Call outs, short staff, case load

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Carilion Clinic Response
4mo
Thank you for your review. Communication is a huge part of what we do.
2.0
Jun 8, 2017

Chaos in IT Dept.

Recommend
CEO approval
Business Outlook

Pros

Peers are nice to work with. Used to be a nice place to work...

Cons

Continuing from when it used to be a nice place to work, to going downhill during the past year and more drastically in recent months. The directive seems to be to squeeze more work with less people by way of reorganization and restructuring. There is little concern over employees mental health during all of this, Stress levels in this workplace has been rising exponentially causing more recent turnovers in recent months, either looking for other jobs or people opting for early retirement options. Also folks seem to have concerns over job security as some of our peer employees have been recently told that their jobs would no longer exist. 60+ hour work week expectations for typical 40-45 paid salaried workers. Very high stress and burn out rates for employees with little concern from management over this is the impression we are receiving.

1.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The Staff - They do all they can with what tools they have to keep things together. The Clients - They care for patients and keep us showing up for work to support them.

Cons

Is anyone listening from above? How many negative reviews from one department are required before anyone looks? HR came in to talk to "random staff" a few months back when a policy change with communicated to the department in very unprofessional terms. The result from HR's "investigation" was clearly staff were not paying attention to how great all the changes are so everyone had to go through a new round of re-education on the changes. How was this decision made? Is there some latitude granted because we report through the EVP over HR? Work/Life balance is work until you are out of life. There is some clear disconnect between leadership and experienced staff. The answer from leadership is "some people can't handle change well" but you don't work in IT and not know how to experience and accept change. The number and quality of senior resources leaving this department is scary. "assignment buckets" that simplify things replaced a functional process that involved automated routing and a couple of minutes/day for each leader and they redesigned it so all inbound requests have to be touched ? times before someone actually is assigned to the work. By that point, the client has been waiting for weeks/months and is out of patience to work with someone trying to resolve their request. Top Heavy Management Structure. Insane spending habits. Does anyone even look at what the IT department spends their money on? Corporate-Wide - How many consulting companies are working to "improve" the organization right now?

Viewing 1 - 3 of 1,110 Reviews

Glassdoor has 1,149 Carilion Clinic reviews submitted anonymously by Carilion Clinic employees. Read employee reviews and ratings on Glassdoor to decide if Carilion Clinic is right for you.