Does Celebrity Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Celebrity Cruises employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Celebrity Cruises. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Celebrity Cruises?

73% of Celebrity Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Celebrity Cruises 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Celebrity Cruises?

Assistant Waiter (16) , Snack Attendant (12) , Customer Service Representative (10) , Bar Server (9) , Bartender (9) , Guest Relations Officer (9) , Shore Excursions Staff (9) , Sommelier (9) , Concierge (7) , Manager (7) , Partner Advocate (7) , Youth Counselor (7) , Casino Dealer (6) , Musician (6) , Server/Waiter (6)

What are the pros of working at Celebrity Cruises according to real employee reviews?

"good salary ( you don't pay for rent or gas/car )" ((in 43 reviews)); "Good benefits" ((in 32 reviews)); "People are great from top to bottom." ((in 24 reviews)); "Cutler is amazing and the pay is good" ((in 15 reviews)); "meet a lot of friends and travel also earning a good money" ((in 13 reviews))

What are the cons of working at Celebrity Cruises according to real employee reviews?

"Lack of responsibility and taking ownership for poor management." ((in 29 reviews)); "Long hours and no days off" ((in 21 reviews)); "Usually extended contract up to 8 months even for manager" ((in 6 reviews)); "Not good upper management don't care about crew members" ((in 5 reviews)); "so much work for a thousand peso increase" ((in 4 reviews))

What are the top reviewed Celebrity Cruises locations?

Miami , Wichita , Weston , New York , Fort Lauderdale , Miami Beach , Tampa , Miramar , Chicago , Gilbert , Portland , Miami , Holly Springs , Cavendish , Panama City , Riverview , Amesbury , Boston , Carrizo Springs , Miami Lakes , Florida , Ukrainian Village , America , Millennium , Hawaiian Beaches , Galaxy Heights , Alaska , Leisure World , Florida Ridge

Celebrity Cruises reviews

3.7

73% would recommend to a friend

(399 total reviews)

Michael Bayley

80% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (399 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Celebrity Cruises has an employee rating of 3.7 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Celebrity Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

399 reviews

1.0

Jul 13, 2019

No loyalty to loyal employees.

Engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Most of the people are amazing to work with. Working globally for so long increased my knowledge. Great travel opportunities. The ships are great. I loved talking with their clientele and learning from them.

Cons

Leadership does not care, take or listen to employee feedback. HR is dangerously careless and bias. They need to invest more in their employees, and facilities (office chairs are 25 years old) and their website is in desperate need of attention. This is important because that is their biggest call driver.

1.0

Mar 5, 2017

i dread going back

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

seeing the places i would not have had the chance to see- if i am allowed off the ship... (on more than one occasion the gods that be, the almighty, all powerful staff captain, decide that no crew is allowed to go ashore for some reason - one time we landed in a US port and no culinary team members were allowed to go ashore- the reason given was that some Jamaicans got caught smuggling and now everyone is being punished - WTF , it makes no logical sense, but that is the order of the staff captain so it is written - )

Cons

the micro, petty, im the boss and ill papplito you if you even look at me sideways attitude of ship management - for sure the daily management is of the old school, but its mostly unspoken, and for sure lots of things are covered up - managers are me first, and CYA attitude - age, race, gender discrimination is the way it is - though they'll say it aint so - bs, reality is reality - try being a white woman aged 50 - u will have a very tough time i recommend if you really need the job, then stick to your countrymen and keep a low profile, yes sir boss kind of a thing

1.0

Mar 20, 2020

My first experience with racism

Call taker

Recommend

CEO approval

Business Outlook

Pros

Gym thats always empty close to a grocery store and several restaurants two checks during training period Free Food sometimes some friendly people

Cons

Micromanagement is at a nuclear level Allow customers to treat employees like trash Low pay for the work Racism and low diversity Gossip and name calling behind your back "low level" employees get an open desk with no walls

Viewing 4 - 6 of 399 Reviews

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Jobs at Celebrity Cruises