Celebrity Cruises reviews

3.7

73% would recommend to a friend

(399 total reviews)

Michael Bayley

80% approve of CEO

61% positive business outlook

Celebrity Cruises has an employee rating of 3.7 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Celebrity Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

399 reviews
1.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

You work with great people. Personally that is the only good thing I can say about the company. It use to be a great place to work for.

Cons

Negative environment, to many politics, most supervisors don't care about agents. The benefits are not that good. You get one free cruise and very expensive medical insurance. My desk was always covered in dirt from the air ducts and nothing was done about it when someone was told.

2.0
Sep 30, 2015

Star Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, co-workers, get to help customers plan vacations

Cons

Management and Director changes, changing the outlook of business from customer service to sales

4.0
Nov 14, 2014

Good people, unrealistic goals

Recommend
CEO approval
Business Outlook

Pros

Smart people Excellent product Committed staff Good benefits

Cons

Unrealistic expectations Insufficient staff Enterprise bureaucracy Chronic technical problems

Viewing 61 - 63 of 399 Reviews

Glassdoor has 780 Celebrity Cruises reviews submitted anonymously by Celebrity Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Celebrity Cruises is right for you.