Is Cengage a good company to work for?

Cengage has an overall rating of 2.9 out of 5, based on over 2,603 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 31% of employees would recommend working at Cengage to a friend and 24% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cengage?

31% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 319 reviews)); "Good benefits and easy onboarding" ((in 192 reviews)); "Work life balance is great" ((in 121 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 63 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 110 reviews)); "poor management of employees" ((in 105 reviews)); "Constant layoffs and rehires are a shell game for investors to distract from the lack of achievement after bankruptcy." ((in 72 reviews)); "Upper management is always reorganizing." ((in 69 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.9

31% would recommend to a friend

(2,405 total reviews)

Michael Hansen

39% approve of CEO

24% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 26, 2022

Recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, good work culture, friendly team, good benefits

Cons

Too many meetings, understaffed, not organized

4.0

Sep 1, 2022

Good company

Customer care supervisor

Recommend

CEO approval

Business Outlook

Pros

Very high standards and practices

Cons

Hard to get FaceTime with leadership

4.0

Aug 12, 2022

Collaborative environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture is one of collaboration and everyone is well supported. There is strong leadership from the top and a clear focus on the customer.

Cons

Progression opportunities can be limited.

Cengage Response

3y

Thank you for taking the time to leave a review. I appreciate the positive candor about our leadership and culture, as I believe transparency, trust and inclusivity is what differentiates Cengage Group. Regarding opportunities for advancement, this is an area that we have invested in significantly over the past several years. Through our annual engagement survey, we know that growth and development are the clear drivers of engagement for Cengage Group employees. With that knowledge, we developed and launched a company-wide Professional Development Framework, which provides systematic support for employees to own their development plan; so far in 2022, 470+ employees earned in-line or upward promotions across the organization. We also launched internal mobility and talent marketing programming to help foster opportunities for employees to connect, learn and gain general career insight. While I am proud of these strides, we recognize there is still work to be done; we value our employees and their contributions and are continuing to make advancements in this area. I appreciate your feedback as we continue to improve. Best, Michael Hansen, CEO

Viewing 2311 - 2313 of 2,405 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

NGL K12 Field Sales Consultant, Pittsburgh/West Virginia (Remote)

Customer Success Consultant (Remote)

Sr Accountant, Inventory Accounting (Remote)

Bilingual Student Advisor (CST or EST Time Zone Required) (Remote)

Cengage

Cengage reviews

Ratings by category

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Reviews by job title

Recommend

Good company

Collaborative environment

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