Centene reviews

3.6

67% would recommend to a friend

(6,083 total reviews)
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Sarah London

71% approve of CEO

54% positive business outlook

Centene has an employee rating of 3.6 out of 5 stars, based on 6,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centene employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Work remotely. Slightly above average salary and benefits

Cons

Most calls are from angry customers who have called multiple times with the same problem and still no resolution. But it's impossible to solve complex problems about issues such as medical claims, pharmacy claims, etc in the 800 seconds allotted to each call. Centene's system rewards reps who do a poor job but do it quickly.If you take the time to analyze the problem and actually get it solved you'll get poor performance reviews. Take your quality customer service skills elsewhere. Toxic leadership structure.

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Centene Response
4y
Centene is committed to improving our quality standards while also improving customer and employee experiences. Thank you for taking the time to provide this insightful feedback, this will help us improve processes. We’re happy that you enjoyed the workforce flexibility and Centene’s Total Rewards package.
1.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The only good thing is it’s a big company if you like soulless big companies.

Cons

Two years of 7%+ inflation and two years of 3% annual increases for individual contributors. That’s a 10% pay cut over two years. It’s not just disgusting and offensive. It’s cruel.

1.0
Mar 15, 2022

Do not come

Recommend
CEO approval
Business Outlook

Pros

Large company, so corporate experience is good if that is what you are looking for in employment.

Cons

* Horrific management (Corrupt liars) * HR hid complaints and deleted formal communications * Layoffs

Viewing 433 - 435 of 6,083 Reviews

Glassdoor has 6,601 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.