Chadwell Supply reviews

4.0

74% would recommend to a friend

(145 total reviews)

81% approve of CEO

78% positive business outlook

Chadwell Supply has an employee rating of 4.0 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chadwell Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

145 reviews
2.0
Jul 18, 2018

Had a good culture - it's gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the greatest people you've ever worked with. Very much not a normal corporate office. Relaxed dress code. Great people.

Cons

A few years ago we were a small company, small corporate office, and a close knit family. Every employee was one of the family. You interacted with the owners each day and really felt like they cared about you. This is no longer. The culture is very much now like it was at the old company after we were sold. The ownership is always down dark hallways and behind closed doors, away from the people, avoiding the people My manager isn't allowed to make decisions without confirming with an owner, who rarely comes to work. Creates a huge bottleneck in day-to-day opperations. Very 1950's work environment. No flexibility, no perks, archaic computer systems. Corporate office employees are treated like warehouse staff. Corporate culture is a struggle. PTO is frowned upon. Taking PTO is a task to managers, because we're so understaffed. It's encouraged to accrue all 160 hours. HR is always behind closed doors, very hard to talk to HR department.

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Chadwell Supply Response
7y
Thank you for your review and comments. While I disagree with most of your comments - we do agree on one important thing: We treat Corporate employees just like warehouse staff. We do this because we believe that no one in our company is a second-class team member and that our warehouse teams are just as valuable as our Corporate teams. I do understand your comment about employees recently being asked not to get ice out of the upstairs kitchen, that same kitchen where the chef prepares wonderful meals at discounted prices to Corporate employees. This was due to certain employees filling up ice chests and bags of ice from those smaller machines, leaving none for the rest. We are in the process of buying a much more expensive commercial ice machine that will make enough ice for everyone. I am proud of our company, and proud of the people that work here. I want everyone to feel that this environment is supportive of work-life balance and a place where they can achieve their career goals. If an individual is not happy here, though, I would encourage them to find a place to work that truly makes them happy. Life is too short to work in a place where you are not happy. With Gratitude, Robert Chadwell
5.0
May 22, 2017

Territory Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outstanding company! One of the best decisions I ever made. They treat people right and their culture is unmatched. Would recommend to anyone looking for a company that cares about their people. We all work together as a team to make sure our customers are taken care of.

Cons

Keeping up with all of the growth is taxing at times. They need more child care opportunities. Also-a nice spa would be ideal. Can't have it all though.

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Chadwell Supply Response
9y
Thank you for your feedback and comments! We're thrilled to hear that you are so happy working here, and we will continue to work hard to demonstrate the respect and care that each person at Chadwell Supply deserves. As our company continues to grow, it will take like-minded people such as yourself to hop on board and ride - what has truly been - an awesome ride! With Gratitude, Robert Chadwell
5.0
Jan 13, 2017

IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IT is working as fast as they can to get problems solved

Cons

I find it very hard to get IT to answer the phone when need immediate assistance.

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Chadwell Supply Response
9y
Thank you for your comments and review! We are considering the option to co-locate IT help desk personnel, but in the meantime we are increasing our IT help desk by 50% to decrease wait times and increase the level of service. We will continue to monitor it in 2017. With Gratitude, Robert Chadwell
Viewing 4 - 6 of 145 Reviews

Glassdoor has 148 Chadwell Supply reviews submitted anonymously by Chadwell Supply employees. Read employee reviews and ratings on Glassdoor to decide if Chadwell Supply is right for you.