Chamberlain Group reviews

3.5

60% would recommend to a friend

(466 total reviews)
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Jeff Meredith

67% approve of CEO

54% positive business outlook

Chamberlain Group has an employee rating of 3.5 out of 5 stars, based on 466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chamberlain Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

466 reviews
3.0
Dec 30, 2021

It's alright, use to be better

Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty decent Some of the people are okay Nice office (although pandemic has us working from home) Ability to work from home

Cons

There's just such a disconnect between lower level employees, management, upper management and corporate They can't retain new hires enough to keep up with demand

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Chamberlain Group Response
4y
Thank you for your review. Our company culture has certainly been disrupted from the pandemic. It will take all of us to make the culture what we want it to be, and hopefully you can help us get there.
1.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Good experience for building resume but that’s it. Even then, is it worth it? You be the judge.

Cons

Chaotic. The style of management is more of micro managing than letting their employees operate independently (which they will tell you they do). If you are a minute late logging on or returning from lunch than you can bet you’ll hear about it, and it won’t be kind. The manager will be-little you and make you feel small, this goes for pretty much anything. The flexibility was pretty horrendous as well, they allow one person off per day, and if you don’t submit your off days on January 1st then your year is done as far as PTO goes. So if you don’t have your entire year planned by the 1st, then you are SOL. This company is also notorious for setting unrealistic goals, so it’s just another reason to have somebody jump in your inbox and tell you you aren’t doing good enough. The work load is also too much. You’ll start out doing what the position was described as, but after some time you will be dumped into other areas with minimal training. The customers you speak to are rude, and the nice ones are few and far between. This job is not for you if you can’t handle getting yelled at by an angry redneck at-least 4 times a day. I have plenty else to say, but I will leave it at this.

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Chamberlain Group Response
4y
Thank you for giving feedback about your experience. We hear you. The Customer Experience team is an important part of our business, and the position has unique demands due to the needs of our important, hard-working customers. The Customer Experience leaders have read the review and are committed to creating a work environment that inspires and motivates our employees.
1.0
Dec 20, 2021

Seriously consider other work

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Generally business casual

Cons

Pay Getting a regular schedule Office Politics

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Chamberlain Group Response
4y
Thanks for submitting a review. Our leadership is committed to creating an equitable and inclusive environment for all our employees. We hope your next position is the right spot for you.
Viewing 232 - 234 of 466 Reviews

Glassdoor has 620 Chamberlain Group reviews submitted anonymously by Chamberlain Group employees. Read employee reviews and ratings on Glassdoor to decide if Chamberlain Group is right for you.