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      Charles Schwab

      Engaged Employer

      Charles Schwab reviews

      3.7

      66% would recommend to a friend

      (7,810 total reviews)
      avatar

      Rick Wurster

      72% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Feb 25, 2024

      Abandonment

      Resource desk specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A role that perfectly suits people who prefer to tackle complex problems individually or as a team. A great deal of independence, and relatively relaxed metrics expectations. NO CLIENT SURVEYS

      Cons

      Taking escalations required Queue priorities broke several times during transition period, leading to weeks where we were doing other people's jobs full-time rather than our own. Our workload doubled every time a team moved to Schwab's side, while support dwindled, all while layoffs and mandatory RTO loomed. What was once a promising position among peers who valued their independence and enjoyed intellectual challenges, turned into an unbearable hell of anxiety and unreasonable expectations in the span of only a few months. The consensus was that Schwab wanted to force as much talent out as possible to lower their layoff numbers.

      1.0
      Aug 22, 2023

      How to destroy a great company? Kill its culture and employee morale.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's has a history of being an innovative, technology driven company that fostered a culture of inclusion, collaboration and team spirit. Sadly, this is being destroyed under current CEO and President, who believe that THEY ALONE know how to manage and service $7T in client assets,

      Cons

      Current leaders have created an environment of distrust and disrespect for the sales and service professionals who serve Schwab's clients each day. After being at Schwab for nearly 30 years, it is devastating to see the company culture being destroyed.

      1.0
      Jun 1, 2021

      The worst financial services company I ever worked for

      Financial representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will get a paycheck, and there are benefits. However, if you are a single parent with young children, and high medical bills , think twice. The Medical Plan is an HSA with a high deductible. Schwab did contribute $1,000 / year, but that is still way below the out-of-pocket max ( $5,000+ for family) . I personally saw several single moms struggle because of this. However, for a person who wants to reduce their taxable income, and can afford to max out the annual contributions, the HSA would be attractive.

      Cons

      Ever since the present CEO took over, salaries , and benefits, have been under constant attack year after year. Don't be fooled by a seemingly decent starting salary, and talk about a big bonus. You will quickly find that no matter how strong your performance is, your raises will be below par, and you never get the max bonus that was mentioned during the interview process. It is a classic "bait and switch strategy". The only way to truly get ahead is to keep getting promoted to higher paying positions. To get a true perspective, read the negative reviews, and avoid the one or two sentence positive reviews, they are planted by management, and the talent acquisition people. They truly know how to work the ratings system, and make this horrible company seem appealing. BEWARE!

      Viewing 31 - 33 of 7,810 Reviews
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      ReviewsCharles Schwab reviews

      Glassdoor has 8,640 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.