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      Check Point Software Technologies

      Engaged Employer

      Check Point Software Technologies reviews

      3.6

      66% would recommend to a friend

      (349 total reviews)
      avatar

      Nadav Zafrir

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.6

      Culture & values

      3.6

      Career opportunities

      3.3

      Senior management

      3.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      349 reviews

      Reviews about "Management"

      Return to all reviews
      2.0
      Nov 1, 2017

      Went from quality support to focus on the bottom line

      Support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started out as a great support center with very knowledgeable support engineers and great product. Focus was on technical support. All of the security engineers were experienced and knew their stuff

      Cons

      The management was mediocre. Started to focus on the bottom line. Brought in call center managers who focused on cutting back talk time and escalating calls vs solving them. Started a tiered evaluation process to filter out highly paid (experienced) engineers and brought in lower paid, straight out of school entry level staff. Obviously support suffered. Also, rolled out software with full knowledge that it was "buggy". This increased support calls. No wonder stock price fell by $100 (at the time).

      1.0
      Nov 1, 2017

      Great products, poor culture

      Field sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid technology. Respected name and customer loyalty for legacy firewall products. North America TAC/support managers are professional and care about customers.

      Cons

      Horrible culture. Global HQs does everything, and not well. Local/regional mgrs have no ability to effect change. KPIs, KPIs, KPIs. No one wants to hear feedback or suggestions, even on behalf of customers. Systems are complex and training is cursory. Very poor communication. Mgmt forecasts way too high, and then everyone pays the price with threats of being fired. You will fight for every penny of commissions. Don't plan to ever make OTE. The competition is light years ahead on marketing and partner enablement. CEO in Israel has to approve every local marketing campaign worldwide.

      3.0
      Sep 26, 2017

      Channel Services Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great direct management and local team support

      Cons

      Executive Management team out of touch, constant changes and turn over

      Viewing 280 - 282 of 349 Reviews
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      ReviewsCheck Point Software Technologies reviews

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