Pros
-Lunch is covered by up to ~$8.00 every day
-You can work as much overtime as you like
-Flexible PTO
-Personal growth (promote within)
-Travel opportunities, mainly Canada and Israel if you are a Technical Support Advisor (company provides means of compensation)
-Upper level management is very understanding and ask for you to share your thoughts/ideas with them
-All product team managers are very understanding and easy to get along with
-You have the ability to expand your product knowledge by attending training- after your shift or during the work day, depending on the subject.
-Happy Hour once a month (no alcohol) with great food and drinks/deserts.
-One big cake per month for to recognize birthdays and service anniversaries
-Yearly raises/bonuses
-Depending on how you treat others, it's like one big family
Cons
-High stress levels
-Workload is way too high
-Under staffed
-Turnover rate
-Under paid by a large margin (~ $20-$30k)
