Chewy reviews

It appears that senior managers and directors consider overpayment of employees as a justification to perpetuate a toxic culture. Given our business, it is astonishing how poor our ratings are across indeed, Glassdoor etc. Customers aren't terribly happy about our business model. Employees aren't terribly happy about our culture. I hate throwing a team under the bus, but our technical recruitment team is the worst I have ever worked with. They are difficult to deal with, and they over run the entire hiring process. It is extremely difficult to build an effective team and an effective organization based on the way they approach recruitment.

* The transition between startup and large company is hard and Chewy is no exception. The legacy monolith structure is brittle and requires a lot of terrible processes and manual effort just to "keep the lights on," let alone add big features. * There's more red tape to get things done than there ought to be due to the fragility of the systems and organization of the teams which creates too much cross-functional dependencies to get things done. * Decisions are still often made with emotion and squeaky wheels rather than with data and a scientific approach. This is a problem from the very top all the way to the very bottom. This is sloooowly starting to change, but it can be frustrating when important projects and thoughtfully orchestrated roadmaps are derailed by the latest fire or "must have feature." * Chewy's compensation and reward structure could use some updates to be more competitive.