Chewy reviews

3.4

52% would recommend to a friend

(3,941 total reviews)
avatar

Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Mar 24, 2026

It's a Job.

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, holiday pay, and fully remote

Cons

Micromanaging, constant changes, systems have gotten worse in recent times making it harder to work.

3.0
Mar 24, 2026

AI is taking over

Recommend
CEO approval
Business Outlook

Pros

Remote work Nice customers Moderate call volume compared to other companies I've worked for

Cons

Company uses AI to monitor calls Humans barely monitor calls Metrics nearly impossible to meet

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, Pay & hours

Cons

repetitive, busy, a lot of machines honestly it’s a warehouse though they have a lot of measures in place to try to avoid that.

Viewing 70 - 72 of 3,941 Reviews

Glassdoor has 4,157 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.