Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,160 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 54% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (213) , Fulfillment Specialist (134) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (57) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Associate Director (40) , Customer Service (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 287 reviews)); "Benefits are good and not expensive." ((in 258 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 238 reviews)); "Work from home was great" ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 81 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 236 reviews)); "So you will eventually end up with a bad manager." ((in 100 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 77 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 72 reviews)); "Too much favoritism in my building" ((in 69 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

Chewy reviews

3.4

52% would recommend to a friend

(3,944 total reviews)

Sumit Singh

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,944 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews

1.0

Feb 20, 2026

Great until it's not

Coordinator

Recommend

CEO approval

Business Outlook

Pros

- You can bring your dog to work - Co-workers are great - Constant company events and great office spaces

Cons

- Low salary's - Constant layoffs - The interview process is extremely overkill, and there is a lack of care from both recruiters and hiring managers

1.0

Feb 20, 2026

No Clear Direction

Associate creative director-art

Recommend

CEO approval

Business Outlook

Pros

• Employee Discount • Unlimited Vacation (frowned upon when used)

Cons

•Mismanagement • High Turnover • Unclear Direction • Favoritism for Employees • Human Resources

4.0

Feb 14, 2026

Fast Pace Environment

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

Working with highly. competent, results-driven team members. Org is heavily focused on ROI and embodies a culture of "Debate openly, commit fully". There's a strong sense of customer obsession, which permeates across the org - team goes above and beyond to improve the life of pets and their parents.

Cons

Pace of execution can be overwhelming at times - once a decision has been reached, team expects fast follows. My advice for new joiners: spend time learning systems & build ability to self-serve data. Also , company can be bureaucratic - access to software/data tables is restricted and requires a lengthy validation process.

Viewing 91 - 93 of 3,944 Reviews

Top companies for "Compensation and Benefits" near you

Canine Company

4.0★Compensation & Benefits

Josh's Frogs

3.6★Compensation & Benefits

Merrick Pet Care

3.5★Compensation & Benefits

Purina

3.9★Compensation & Benefits

Jobs at Chewy

Workday Solutions Manager (Payroll & Absence)

Fulfillment Specialist

Chewy

Chewy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great until it's not

No Clear Direction

Fast Pace Environment

Top companies for "Compensation and Benefits" near you

Jobs at Chewy

Chewy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Chewy reviews FAQs

Jobs at Chewy