Chewy reviews

3.4

52% would recommend to a friend

(3,947 total reviews)
avatar

Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro in regard to working at Chewy is the schedule flexibility. That’s it, nothing more.

Cons

I would never recommend anyone looking for a job to apply at Chewy. They make it sound great, but when you actually work there day in and day out, it’s terrible. The management is terrible. Really, really bad. Communication is terrible. Something changes? You won’t find out, and then you’ll get written up, even though management never mentioned it or brought it up. The pay is terrible for the amount of garbage you have to deal with on a daily basis. There will be sudden changes, there will be A LOT of issues when the change comes, and you will get zero assistance when you have an issue. And with these issues, they will also raise expectations, and if you don’t meet them, you’ll be let go. In fact, it doesn’t matter if your performance is top of the line either. I worked with multiple people who constantly avoided working, which puts more on everybody else on the team. You are disposable, you won’t have great advancement opportunities, and you will be miserable. It will be great for the first month, but after that is when everybody in the company starts to show how little they actually care about you, and the work itself. Please look elsewhere for a better opportunity. Nobody I worked with was happy and everybody absolutely hated clocking in each day. It’s not work, it’s a punishment to work at Chewy. All of the good reviews about Chewy are from people who work there that are too scared to tell the truth in fear of losing their job.

2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Chewy is fantastic if you prefer to be micromanaged and questioned to the extent that you wonder why you should be trusted to tie your shoes. Micromanagement culture trickles down from the CEO, is prevalent at VP and Sr Director levels. Middle managers are caught in the crossfire.

Cons

There are minimal career progression opportunities for mid-senior level employees. This has been known by leadership for years and the lack of action indicates this will likely not change.

Viewing 154 - 156 of 3,947 Reviews

Glassdoor has 4,163 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.