If your dreams are dead, this call center is the place for you.
Pros
Customers are nice most of the time. Good training on products.
Cons
It's all nepotism kiddos-It's who you know-the same people get promoted over and over. It's mostly inexperienced kids paid to babysit to you. That's what the leads do. Pretty much watch your break times. There's not much career development. Yes, there are opportunities if you're a push over and don't have much opinion on how things are done. You can work very hard here and not get promoted. It's sold to you in a way that makes you think that hard work pays off, but the hard workers tend to stay where they are and not get promoted. Be ready for that disappointment. It's the reality of the how things are run. Promotions should be performance based, not on whether or not your part of the circle.
