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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Aug 24, 2010

      Good place to work without any opportunity to be promoted or receive a raise

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great idea for an all suites hotel, the product does sell itself. The front desk position was great and challenging.

      Cons

      After opening up the hotel and then working there for a long period of time no received a promotion or a raise. Management depended on the regular hourly employees to do a lot of the menial duties they got paid to do

      1.0
      Aug 10, 2010

      Choice Hotels what a joke

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, flexible work hours, hotel discounts and the people low on the totem pole are great. I really can't think of any other best reasons to work at Choice Hotels.

      Cons

      Leadership is a joke. In order to grow at this company you have to have worked there at least 20 years. And don't be intelligent or know what you are talking about as it falls upon deaf ears. Human Resources is a joke. They truly do not have any ethics at this company. Or and the performance evaluation is not based on what you deliver to contribute to the company strategy, oh I forgot they don't have a strategy. Your yearly review is based on the Value Star! That includes diversity, respect, integrity, loyalty and some other stuff that leadership doesn't even practice. Lead by example folks!!! Oh I forgot they've all been working here since they were 18 years old, they have no idea how a real corporation works!

      3.0
      Jul 16, 2010

      Great job for college students

      Manager on duty
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was above min wage at the time Great flexible hours to accommodate college student schedule Wonderful exposure to running a small business Got to meet a lot of people traveling in and out Choice Hotels training and marketing materials are top notch

      Cons

      When working in a hotel chain like this, it's rare you get to move up unless the owner is not the manager Serving the general public is always difficult when eccentric and brash personalities are displayed The type of customers the chain attracts is not always pleasant or appreciating, they are just looking for cheap cheap cheap + everything free.

      Viewing 1117 - 1119 of 1,127 Reviews
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      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.