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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Jul 13, 2010

      Job experience working at the Quality Inn, Victoria Texas

      Night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family-type atmosphere, easy work, laid back atmosphere, low stress, flexibility, Meet some interesting and friendly people on a daily basis

      Cons

      Low pay, work schedule was only nights and most weekends, management unprofessional, drama, employees often had benefits cut such as paid vacations, with little or no benefits offered. Schedules would often be altered, changed or cut with little or no notice.

      2.0
      Mar 30, 2010

      Good for some, not others....

      Director of franchise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Financially rewarding, self-directed, and relatively easy and straightforward, the work can be satisfying on its own. Choice is a very sales-centric organization, which makes most of its sales force quite happy. There are also some great people working at Choice.

      Cons

      There is an extreme lack of corporate culture, at least as observed from a field-based position. Also, the frequent reorganizations were a bit disruptive at times, and there were constantly rumors regarding internal politics and personnel changes. But the biggest issue, perhaps as a result of those previous ones, is a lack of emphasis on team collaboration amongst the sales staff and between departments that rely regularly on each other for information and assistance. And finally, professional development opportunities are not readily available in some departments, such as sales and property support.

      3.0
      Feb 13, 2010

      No room to expand!!

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros you can me meet new and exciting people at check-in and the pay is OK during summer time. You can take you lunch anytime !

      Cons

      Hotel Managers are scared to stick up for you in front of to owner. Most owers of the hotels never worked to front desk before in there life to know what it take to keep a custom coming back!

      Viewing 1120 - 1122 of 1,127 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.