Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 74 reviews)); "The people and culture at Choice are great!" ((in 47 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Working with really great staff" ((in 23 reviews)); "Great flexible hours to accommodate college student schedule" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"there was bad management." ((in 50 reviews)); "It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary compared to other in market" ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Feb 11, 2010

Good place to work if you can't find anything else

Guest services

Recommend

CEO approval

Business Outlook

Pros

easy job you meet some wonderful people at check in you learn valuable information about the hotel industry If you are good at it, you will feel important

Cons

if you are educated, you will feel out of place as this job as a high turnover rate and is one that must be filled. there are politics and drama you'll have to deal with pay is minimal your managers may be less intelligent than you are no promotions within

3.0

Sep 10, 2009

A company in a constant state of change.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Interesting business model which allows you to work in several different fields. They recruit from within and try to create a culture of inclusion and diversity.

Cons

The company is always changing directions. Senior management is shifted around and projects with many hours already invested are abandoned. Many senior manager have left leaving one to feel the company is very instable.

5.0

Jul 15, 2009

After 5 years, can truly say Choice Hotels is a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Small company feel and direct access to senior leadership with big company perks and benefits * Friendly co-workers and managers make it fun to come to work everyday * New senior leadership team is bright, professional and appears focused on the right things * Company's careful financial management has helped through these difficult economic times * Individuals have opportunity to learn new things, be challenged, and contribute to the company

Cons

Company's size limits promotional opportunities if you are in a hurry to move up

Viewing 1123 - 1125 of 1,127 Reviews

Jobs at Choice Hotels

Receptionist-Front Desk

Housekeeping Attendant Hotel

Choice Hotels

Choice Hotels reviews

Company ratings over time

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Reviews by job title

Good place to work if you can't find anything else

A company in a constant state of change.

After 5 years, can truly say Choice Hotels is a great place to work

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