Chubb reviews

3.6

63% would recommend to a friend

(3,855 total reviews)
avatar

Evan Greenberg

69% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jan 13, 2015

Overall good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good Pay & Benefits -Overall Company culture tries to reflect work life balance -Flexible work arrangements

Cons

-Staffing levels not appropriate. Multiple employee engagement surveys have pointed this out but there's been no discernible change. -Culture of Inclusion is good, however it's stressed to such a level that a while male or non minority almost feels like a second class citizen.

4.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

* Chubb values underwriting expertise, claims handling, and relationships with their brokers have a solid reputation in the industry. These values come into action with their matrix reporting structure with branch managers who manage the agents and underwriters who need support from home office. The underwriters have to appease both in order to do their job correctly.

Cons

* The matrix organization can be cumbersome at times trying to please different leaders and to keep everyone in the loop. * They have too many meetings. * The have slimmed down their home office staff who has been overworked and too focused on tactics at times such that they could not develop strong enough strategies.

2.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits and salary were decent. Full Time hours.

Cons

Very old company stuck in the past technology wise, very political. Job promotion is based of engagement spending a whole lot of time doing projects and committees outside of working hours that have no measure on how well you can do a job. Each office and department acts as separate entities. Internal customer service is horrible, just in my particular office reps were rude and unprofessional in comparison to another top ranked insurer. Most people employed with the company have been there for several years. Not a position and place to grow.

Viewing 3685 - 3687 of 3,855 Reviews

Glassdoor has 5,055 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.