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      CircleCI

      Engaged Employer

      CircleCI reviews

      3.7

      60% would recommend to a friend

      (171 total reviews)
      avatar

      Jim Rose

      66% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      CircleCI has an employee rating of 3.7 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CircleCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      171 reviews
      3.0
      Nov 28, 2020

      Great people but lacking vision

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people are smart, capable, considerate, and want to solve a real problem. - Remote work is encouraged. - The space is becoming more and more important to large organizations. - I've personally, always felt supported by management (this is predicated on your team)

      Cons

      - Apparently, a lot of your success at CircleCI is dictated by the team that you are on. Some managers aren't as willing to develop internally. - Competing priorities are causing real problems for the business. I.e. salespeople don't care about retention so they will burn a deal pushing towards growth but that is in direct opposition to my priority on the CSM team. Doesn't seem sustainable. - There is no product vision. We basically check boxes to find feature parity with the other competitors but it's reactive. While I've found our product team is willing to talk with customers, the follow through on implementing the feedback (or even closing the feedback loop) is not a strength at the moment. - This is a very challenging product to sell/support. A lot of SRE's don't see the value in changing their CI/CD practices without a significant amount of data to back up how this will fundamentally help their bottom line. We haven't been able to effectively communicate this via our marketing strategy. - Lack of transparency. We get a lot of emails from various departments providing updates but the numbers don't seem rooted in reality. (i.e. # of SQLs goes up but revenue doesn't change).

      avatar
      CircleCI Response
      5y
      Good morning, and thank you for taking time to leave your thoughts! We appreciate the feedback on all fronts! Firstly, thank you for echoing the positive experiences you had at CircleCI. Though we know it is never perfect, we have been doing a lot more work on manager development and how to make sure teams feel supported, motivated, and inspired. On the part around product vision and customer focus, thank you for outlining specifically where you see room for improvement. These types of reviews make it easier for us as a team to get the feedback and information to the appropriate people and take action. This year CircleCI will remain heavily focused on building customer relationships (both old and new) and really ensuring that we are growing and successful in the space both internally and externally. I think this work will put us on the path you're describing around having a customer focus and product vision, which should go hand-in-hand with quantifiable targets like "hitting revenue". Thank you again for your review! Chris St. Pierre Senior Manager, Recruiting Operations
      2.0
      Nov 24, 2020

      Don't waste your time here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good brand recognition, everybody in DevOps knows CircleCI. - Generally nice and welcoming people

      Cons

      - No vision, no strategy. There is no clear mid-long term plan. The product has no competitive advantage and isn't a good fit for a lot of companies running more complex than average builds. Basically selling on brand recognition built thanks to their free tier but the platform is going nowhere and lagging behind the rest of the market. - No real company culture, no real identity. Their is absolutely no focus on employee well-being or growth. It feels like what a souless remote working organisation would be like. - Senior management is a clueless as any new recruit in the CI/CD space. Don't expect them to bring any added value to the table. - If you're a POC or a women be ready to receive less than favorable treatment. Just read the other reviews here for confirmation that this a widespread problem at CircleCI.

      3.0
      Nov 15, 2020

      Wouldn't bet on it

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really smart, caring people (though that might change, as people keep leaving). No big egos among engineers. Team managers seem to truly care about their reports, and creating space for people to be successful.

      Cons

      Running on the fumes of the past, lack of strategy or vision for the future. Fear of change and innovation. Growth opportunities are sparse. Hyper-focused on hiring, not so much on retention.

      Viewing 148 - 150 of 171 Reviews
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      ReviewsCircleCI reviews

      Glassdoor has 177 CircleCI reviews submitted anonymously by CircleCI employees. Read employee reviews and ratings on Glassdoor to decide if CircleCI is right for you.