Cisco Customer Program Manager reviews

3.8

69% would recommend to a friend

(530 total reviews)
avatar

Chuck Robbins

59% approve of CEO

70% positive business outlook

Customer Program Manager employees have rated Cisco with 3.8 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have a good working experience there. Cisco is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
4.0
Feb 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Overall company stability Good name recognition Most employees are smarter than average and work like dogs Stock purchase plan & overall benefits Fast computer network with lots of bandwidth :-) Great for middle-aged white men who like politics Seldom fires people for poor performance Flexibility to work from home John Chambers is a great motivator and provides upbeat, consistent leadership Wish I could say the same for most other leaders

Cons

Insane pace - all Cisco all the time - expect you to be online 24/7 Only high-level execs are promoted (I've had 5 lateral moves in 10+ years) Jobs can end without warning (due to "limited restructuring") and no one will help you find another Absolutely no help with career planning or employee advocacy - HR is worthless Few women in leadership positions and most of those aren't home-grown All that matters is managing up Too many meetings...no time to get real work done Too much bloated terminology like "market adjacencies" instead of simply "priorities" Must fly coach even on long flights If you're not in San Jose (HQ), you don't exist

2.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Work hours seem to be 9:00am - 4:45pm (4:15pm on Fridays) so you are able to keep a work-life balance for the most part. Nice friendly colleagues. If you keep your head down, don't rock the boat, and don't think outside the box, you'll do fine.

Cons

Rewards & recognition are hard to come by - you have to work the political game well to get management recognition for your work. Upward mobility is also very hard to achieve with entrenched employees and very little movement, other than horizontal. You are judged not on how well you do your work, but on who you know and your political clout. A very passive-aggressive workforce who will smile in your face and agree with you, then undermine you and not help - only unless it serves them in their political gain. Employee Monsters are easily recognizable, but are allowed to wreak havoc because management avoids all possible conflict (see: passive-aggressive) Definitely an old-school mentality to go along with it's stereotypical "cubeville" work environment.

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