Cisco Customer Program Manager reviews

3.8

69% would recommend to a friend

(530 total reviews)
avatar

Chuck Robbins

59% approve of CEO

70% positive business outlook

Customer Program Manager employees have rated Cisco with 3.8 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have a good working experience there. Cisco is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
2.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good food, ability to telecommute

Cons

Cisco is a behemoth. I found it to be a very impersonal, cold environment where a majority of the employees seemed to have drank the Cisco "kool-aid."

4.0
Aug 4, 2009
Recommend
CEO approval
Business Outlook

Pros

challenging work, get to interact with international teams, good benefits, many opportunities to move around and try new things, managers happy to work with you on career development if you start the conversation, smart people - I'm always learning something new, bleeding edge technology, good use of technology as standard tools at work.

Cons

long hours, hard to have work-life balance unless YOU make it a priority and set boundaries. working with international teams is interesting and fun, but sometimes taking conference calls at 10pm is not. salary could be better - have heard that internal equity within teams can be an issue.

2.0
Jun 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Cisco is great for job security and takes great measures to retain FTEs. The ability to get your work done with flexible hours and/or the ability to work from home is also a GREAT perk. And because of the size of the company, there are a lot of options to move internally (lateral) to see different sides of the business.

Cons

There is an excessive amount of middle management layers, which can often result in poor top-to-bottom communication and poor bottom-to-top visibility. Cisco is also not very good at career advancement, specifically if you are an ambitious go-getter, as promotions and raises tend to have more to do with seniority and less to do with performance. They also have an internal policy that you can not get promoted when you switch positions. While I believe the intent was so that people do not jump from job to job simply for a pay increase, what happens in practice is top performers who move to a new opportunity for a new challenge, have to make that move laterally even when it is a job with more responsibility. However, if you stay in the same role for years, you will eventually get promoted just because of seniority. As a result, many top performers make a few lateral moves and then leave the company in order to get a promotion.

Viewing 514 - 516 of 530 Reviews

Glassdoor has 39,514 Cisco reviews submitted anonymously by Cisco employees. Read employee reviews and ratings on Glassdoor to decide if Cisco is right for you.