Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 9 reviews)); "Good benefits compared to some other companies." ((in 9 reviews)); "Low stress environment with excellent work life balance" ((in 5 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

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Citadel Credit Union

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Culture & values

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

2.7

Senior management

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

5.0

Nov 29, 2012

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Citadel takes pride in its "Citadel Class Service" not only towards members but also towards its employees. Hard work is appreciated and recognized in the company. Employees are given many "perks" such as an annual awards dinner, incentive pay, great benefits, decent vacation time and competitive pay.

Cons

As with every thing, nothing is perfect, but there isn't one major issue that I have with this company that I would consider a "con".

1.0

Sep 15, 2012

On the Wrong Track with Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing am very disatified for giving all i had and it still was not enough

Cons

Being a Great worker, On Time, Never Absent, always accurate does not matter to Citadel if you don't meet the unrealistic Sales Goals that are set by Upper Mangement that do not have to reach them. Whatever happen to the day of doing a Great job and always giving 100%. Because your not meeting set goals and being pushy about getting sales they fire you. Managers hand sales to people who then don't need to worry about sales, the Sales program they enforce is broke and can not accurately count what an employee does to better the company on a daily bases.

3.0

Aug 22, 2012

Interesting

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Family feel, as a credit union it is continuously growing.

Cons

movement through the company is extremely difficult because of size. Compensation is questionable.

Viewing 124 - 126 of 135 Reviews

Jobs at Citadel Credit Union

Director, Member Marketing

Direct Response Manager

Application Administrator

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Great company to work for

On the Wrong Track with Sales

Interesting

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