Citco reviews

3.4

59% would recommend to a friend

(3,582 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Free beer after 5 Free breakfast once a month Casual Dress Good Christmas party

Cons

They will tell you it is a 37.5-hour workweek in the interview with the need for "a bit" of overtime at month end. This is not true for most people. Some people have hit 90 hours per WEEK and have to come in on the weekends. At the very least you are expected to do 5 hours of overtime per week- and then you are likely going to be given more work to do if that is all you are doing. A good bet is to count on working somewhere between 20-50% extra in OT per month. Supervisor level and above do not get paid for their overtime- so you better drink a lot of beer to make up for the extra hours you work for free. There will be a lot of them. If they tell you in the interview there won't be I would ask for an agreement where you will get paid for your OT over a certain amount. They will not give it to you- but this will show you their true intentions. They have recently decided to cut back on their sick leave policy so they can start deducting vacation days or pay after 3 sick days, even if you have been working 60 hours a week for them due to being short staffed. So you could work 4 months of unpaid OT in a year for them and they reserve the right to start docking you pay after 3 sick days. In order to be promoted you have to first do the job without the title or pay for long periods of time. There have been cases where people have been a Supervisor, managing a team without a manager for a year before the company recognizes them with the actual promotion. Makes moving up difficult. They tend to dangle the carrot of quick promotions at the time of the interview and then delay things once you are in the door. I have heard rumours that the official policy is to not provide references other than confirm dates employed. Have not confirmed this with HR as I do not want them to know I am looking. However if this is true it can make getting a new job difficult if it requires a reference from a current employer. Not accommodating to those who have children. People have been told to make other arrangements for evening childcare on a regular basis to work the required overtime (unpaid) They are moving a lot of work to the office in the Philippines. At this point they have 6 floors in the building- however only 5 are leased long term and people are working out of meeting rooms due to over crowding. You have to assume that if they have not signed on to rent the extra floor long term they plan on cutting back on staff with the Philippine office taking on the extra work. They are also not replacing managers and supervisors in their middle office department when they leave- again suggesting they are expecting the demand for them to be falling in the future. Generally a chaotic work environment- Seems like Senior Management are constantly changing their minds about work allocations and policies. Teams are rarely able to settle into a routine. Overall it is not a good environment to work in if you are not able to commit your life to them or if you are senior level staff. If you like your current place of work do not leave for this one- it will most likely be worse.

2.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The voluminous amount of work allows employees to be able to learn at a faster pace.

Cons

Due tot he huge amount of work handled over to the team, there is usually a need to work overtime. There will not be a time of the day to rest as we are constantly working once we are seated down in our work stations. Career progression wise is bleak as the management will hire externally to fill up senior positions instead of internal progression.

avatar
Citco Response
6y
We recognise that our industry is one where there are times that require overtime. We try to balance this with policies and practices that promote and support health and wellbeing.
5.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people, challenging work and staff are looked after.

Cons

Training & development needs to be looked at further

avatar
Citco Response
9y
Thanks for your comments. We strive to provide stimulating work and a collegial environment for our people, and it’s great to see your feedback. While we have comprehensive training programs with over 100 courses, we have recently established a Talent Development Centre of Excellence to review and improve the development and delivery of training globally.
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