Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,900 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1985) , Analyst (1325) , Assistant Vice President (889) , Business Analyst (594) , Senior Vice President (539) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (359) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2737 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2222 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2022 reviews)); "Team are good and culture" ((in 1790 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1736 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1302 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 806 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 727 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 710 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 582 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,631 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Apr 11, 2009

increase your market value by getting a citi training, then leave.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-technology is high-tech. geared towards automation vs manual labor. -not too stringent environment with a casual ambiance (cant say for other depts though) -great training ground -company with a global presence. brand recognition. -involved in outreach projects

Cons

-lousy salary & benefits. philippine local banks give better compensation packages. -uneven salary brackets. officers holding the same title have different salary brackets because they work for different departments. -too political. -support departments (eg human resources, compliance) are useless -top level managers are spoiled (eg personal/private bankers get too much bonuses/perks)

4.0

Apr 10, 2009

Good Info on Good Company

Teller

Recommend

CEO approval

Business Outlook

Pros

Career Opportunities, Decent benefits. It is a very large corporation so this is tons of opportunities for other positions in other divisions of the company and around the US and around the World. I have found that most branches of the company have happy employees which i think makes for a happier environment to work in. Management is usually good about letting employees take personal time to deal with life and personal issues. They also work with tellers if they have school schedules and are really accommodating to students. They also offer a tuition reimbursement program to help employees pay for college.

Cons

You have to meet sales goals, no matter what your position is at the bank. Unless you work in a support area, Such as IT or back office positions for processing. Sales goals get a bit strenuous at times especially during the slow times of the year. If you work as a teller do not expect to large bonuses because you don't. Personal bankers and Management get the largest bonuses. I feel that the least recognized position with the company would have to be the tellers and they do a lot of the work for the company over all. Just my opinion.

3.0

Apr 10, 2009

Citi has lost its' sheen

assistant vice president

Recommend

CEO approval

Business Outlook

Pros

I joined Citi to travel and have moved two locations in the three years have been here. The place is amazingly diverse. Talented, hard working folks who generally know their stuff. There is name recognition and grudging respect in the outside world. Unlike other regional banks, respect for diversity is significant - no glass ceilings.

Cons

Smaller offices (like Dubai) are very ethnically driven and power centres depend on the ethnic background of the local CCO. Levels of competence vary dramatically and the place is top-heavy. Support functions, especially Human Resources are plain incompetent. While the organisation claims to have more programmers than Microsoft, one would never know - hence Tech and Operations are fossilised.

Viewing 36367 - 36369 of 36,631 Reviews

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increase your market value by getting a citi training, then leave.

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