Citizens reviews

3.8

73% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Very laid back environment due to the high level of nepotism and people not actually qualified for the roles they are in.

Cons

Due to the high rate of under qualified employees, for those actually having a real skillset/ qualifications, they will be slammed with work to make up for the majority that work there as a result of living on the same street, brother, sister, daughter, etc. Highest nepotism and foreign colleagues from India out of 5 former employers ever seen. The Indians are definitely taking over, in droves. A few are in CTO and comparable roles, allowing them to open the door to bring in swarms of their people. They are paid more than American citizens, for a fact, due to law requiring the position and salary be posted when extended to a non-US citizen.

1.0
Jul 30, 2020

Run Away!!!

Recommend
CEO approval
Business Outlook

Pros

They had air conditioning, drones, and a robot.

Cons

Always changing the organization, changing rules when it comes time to pay incentive comp, firing biggest producers so they don’t have to pay you.

2.0
Jul 27, 2020

Run, Run far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility & remote ability

Cons

appreciation, communication, just a #

Viewing 400 - 402 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.