Citizens reviews

3.8

73% would recommend to a friend

(1,286 total reviews)
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Bruce Van Saun

84% approve of CEO

65% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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5.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Room for growth Competitive Pay 401k plan Vacation/pto time

Cons

Contact center employees have been asked to return to office starting June 1 day a week. In my opinion what is the point when you can do everything you do in the office at home? Especially since contact center employees are not customer facing. Give colleagues the flexibility to work from home permanently if they are performing as expected. This will in turn make for happier employees which results in happier customers.

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Citizens Response
4y
Thanks for leaving a review! We're glad to hear that you're enjoying the various benefits we offer, but are sorry to hear you're not completely satisfied with our approach to in-office work. We have seen great benefits from colleagues working in person together, some of which include collaboration, innovation and connecting with one another. We encourage colleagues to connect with their manager to discuss their personal situation. We are continuously monitoring the environment and seeking feedback along the way so that we can make the best decisions to support a healthy workplace.
1.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

people at the branch I was at were very nice

Cons

salary not the best, management is the worst

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Citizens Response
4y
Thank you for sharing your thoughts. We're sorry to hear you did not totally enjoy your time with us. We encourage you to call Citizens’ HR Service Center at 1-866-472-8234 so that we can look into your concerns.
3.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

flexibility was offered in the branch

Cons

pay was not as competitive

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Citizens Response
4y
Thanks for sharing your feedback! It's great to hear that you're enjoying your time here and feel that you've gotten good experience in the financial industry. Keep up the great work!
Viewing 439 - 441 of 1,286 Reviews

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