Citizens reviews

-Technology is a complete disaster- 10-15 years behind similarly sized banks and further than that compared to larger ones (BofA, Chase, etc). Executive leadership continually says systems will be improved but never happens. Frustrating to employees, almost impossible to give decent service to customers as a result. -Investment division (CIS) is falling apart due to mismanagement, so don’t expect your Financial Consultant partner to be with the bank for long and don’t expect to get many referred sales. Word in the company is that nearly half of advisors with CIS left over the past twelve months. -Extremely low pay for this position compared to other banks. Citizens tries to argue that this is made up for in higher incentive pay- don’t fall for it, incentive pay is below what most other banks offer licensed bankers too.

This is the most toxic and hostile place I have ever worked. The male Svp will hire his. Ale buddy who flunked out at another bank and pay him an exorbinant salary. Women who are more qualified are passed over for promotion. People with disabilities and older employees are discriminated against. More than 5 people who complained about the hostile work environment were pushed out based on trumped up reasons. The Chief Risk Conduct Ifficer has been thre for 20+ years and rules with an iron fist. HR and employees are afraid of this person, and do the discrimation is tolerated and continues. This is a mediocre bank that will get swallowed by one of the big banks soon. Fortunately, there are some great competitor banks to work for, so you do not need to put up with this unlawful conduct.