Citizens reviews

3.8

72% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 15, 2017

NO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was alright, flexible with vacation time

Cons

Long hours. Sales goals are out of control. Your a good employee if you become friend with your boss

3.0
Apr 23, 2017

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable company, consumer finance area very focused on growth, potential to work remotely, solid benefits and pay.

Cons

There are a lot of long-tenured employees who are set in their ways and unwilling to perform functions outside of their day-to-day; company portrays an image of technological strength and nimbleness, but this is a bank after all.

2.0
Apr 19, 2017

Colleague to Colleague

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There really are not very many pros, You can wear jeans to work. They sometimes give you candy...

Cons

Managers do not like helping other teams. Lack of teamwork. Good luck getting a vacation week off unless you have been with the company for a century. You get spoken to like garbage by the branch colleagues and managers and no one cares. The quality team is clearly bored because they nit pick on your call obs. Raises suck. You will leave your shift feeling defeated / miserable. Good luck going to the bathroom you need a Dr note if you ever want to pee when your not on break,

Viewing 469 - 471 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.