Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,788 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      Aug 8, 2010

      I like my job

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of experience is you apply yourslef.

      Cons

      long hours standing, its all about numbers.. if you dont produce you loose.

      2.0
      Jul 21, 2010

      In-store Branches

      Assistant branch manager - instore
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life Balance Friendly co-workers Lot of tools to assist you in learning your job

      Cons

      A lot of office politics HR is clueless, I have seen time and time again where issues are not addressed when employees have concerns based on upper management behavior Promotions are based on being involved in a clicks and be prepared to wear a lot chap stick, meaning you are expected to kiss a lot of butt to get to the next level. I feel upper management abuses his/her power. I have seen/heard of potential promotions promised and not received. Upper management will tell you anything to get the results they want and have no problem changing his/her mind. I would not recommend working at Citizens Bank unless you plan to compromise morals. Leadership/Management is lead by a lot of unqualified people.

      4.0
      Jul 12, 2010

      My opinion

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package. Great dental, medical and vision plan. I felt I received good training before going to a branch.

      Cons

      I heard that they are outsourcing a lot of jobs and a lot of people are getting lay-off. Not good.

      Viewing 4744 - 4746 of 4,788 Reviews
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      ReviewsCitizens reviews

      Glassdoor has 5,068 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.