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Citizens

Engaged Employer

Citizens reviews

3.8

72% would recommend to a friend

(4,801 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Senior management

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

5K reviews
3.0
Apr 20, 2015

Senior Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, including working remote. Competitive compensation and very good vacation and holiday time.

Cons

The organization structure is very hierarchical with many areas siloed with their own processes to follow. This creates a culture with a lot of bureaucracy that makes it very difficult to get work done and leads to a lot of politics which drains productivity and morale.

3.0
Apr 13, 2015

low pay, lots of expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Scheduling is awful, senority means everything and getting out of cs is impossible

3.0
Apr 7, 2015

Regimented environment,but was unsettled due to restructuring.--perhaps better for those with strong project management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Hardworking colleagues -Largely supportive group throughout company -Community service-oriented -Modern open-space work environment to promote interaction and idea exchange with colleagues -Department tried to promote transparency, especially as the reorganization was intensifying

Cons

-Not exactly a con (and this is only an individual viewpoint), but due to regulated nature of business, seems to require certain temperament to enjoy the work. -Co. somewhat unsettled; was in process of restructuring while I was there; however, I understood from others that there would be periodic reorganizations/layoffs before I arrived (not sure whether due to the economy and/or nature of this bank.) -Modern open-space work environment could also be a detraction, if one is not used to the surrounding noise

Viewing 565 - 567 of 4,801 Reviews
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Glassdoor has 5,082 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.