Citizens reviews

3.8

73% would recommend to a friend

(1,286 total reviews)
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Bruce Van Saun

84% approve of CEO

65% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

We get paid every week nice pay rate per hour. And every Sunday off.

Cons

If you are a banker or assistant manager or manager, they push for sales very hard. And there’s a high turnover rate so you’ll probably be working every Saturday.

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Citizens Response
3y
Thank you for sharing your thoughts. We're sorry to hear you are not enjoying your time with us. A lot of research goes into the setting of sales goals and the majority of our colleagues achieve those goals. If you'd like to share your concerns more, we encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com).
3.0
Jun 9, 2023

good

Recommend
CEO approval
Business Outlook

Pros

- good pay - good tech stack and architectures

Cons

- No work life balance - No promotions - Org structure

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Citizens Response
3y
Thanks for taking the time to leave your feedback. We take all feedback under consideration and appreciate you sharing your thoughts.
1.0
Jun 7, 2023

Awful

Recommend
CEO approval
Business Outlook

Pros

You meet some good people and definitely can learn a lot about the industry.

Cons

Management does not care unless you produce numbers. Even if you do. They will sell you getting your bonus over a raise and not even give yearly raises. I had a part time teller who would cover full time for other peoples vacations not receive a raise for 2 years straight. When I confronted management about this. They said well other people do the same thing. TOXIC TOXIC TOXIC. They will send out their quarterly earning making 500 million in net profit then say you dont deserve a raise. As Bruce makes 20+ million a year to do next to nothing. Bruce, Brendan Coughlin and all of upper management are frauds who only care about the share holders and their bonuses.

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Citizens Response
3y
Thank you for taking the time to share your feedback. We’re sorry to hear that your time with us wasn’t what you hoped it to be. We take all concerns seriously and would like to better understand your perspective. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.
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