Is Citizens a good company to work for as a Risk Management?

Risk Management professionals working at Citizens have rated their employer with 3.4 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Risk Management Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Risk Management interview questions at Citizens .

Does Citizens pay Risk Management employees well?

Risk Management professionals rate their compensation and benefits at Citizens with 2.1 out of 5 stars based on 26 anonymously submitted employee reviews. This is 52.6% worse than the company average rating for salary and benefits. Find out more about Risk Management salaries at Citizens.

How happy are Risk Management professionals working at Citizens?

66% of Risk Management employees at Citizens would recommend their employer to a friend. This rating has decreased by 32% in the past 12 months. Risk Management professionals have also rated Citizens with a 2.0 rating for work-life-balance, 1.9 rating for diversity and inclusion, 2.0 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (42)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 447 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 290 reviews)); "Good Work life balance for employees" ((in 178 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 137 reviews)); "good training was present wihtin the company" ((in 93 reviews))

What are the cons of working at Citizens according to real employee reviews?

"You must get a good manager and department to succeed." ((in 122 reviews)); "Poor upper management and disorganized retail structure." ((in 121 reviews)); "Poor leadership and you have to be in the right “click”" ((in 57 reviews)); "Long hours and a lot of red tape with risk / cyber groups to implement anything" ((in 55 reviews)); "No bonus below Vice President" ((in 54 reviews))

Citizens Risk Management reviews

3.4

66% would recommend to a friend

(26 total reviews)

Bruce Van Saun

67% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (26 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Risk Management employees have rated Citizens with 3.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Risk Management professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Risk Management professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

26 reviews

4.0

Jan 16, 2021

Getting better, but more to go

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Customer focused and community oriented across franchise area

Cons

Technology environment for workers is a decade out of date.

Citizens Response

5y

Thanks for sharing your thoughts and for over a decade of service with us! We're glad to hear you enjoy working with here with our amazing colleagues! Also, know that we've doubled our investment in technology and are on a journey to transform our tech across the company. We're glad to have you on our team!

4.0

Sep 9, 2020

Overall good

Risk manager

Recommend

CEO approval

Business Outlook

Pros

-Good pay - Punctuality - Good communication

Cons

-Working with others - Lots of team work

Citizens Response

5y

Thanks for posting a review. We're happy you chose Citizens Bank to grow your career. Best of luck in your next opportunity — we're cheering for you!

2.0

Feb 13, 2020

Culture is rapidly declining

Risk management

Recommend

CEO approval

Business Outlook

Pros

I can not currently recommend any reason to work at this company in under the risk management umbrella.

Cons

Ever since the company went public, every year feels like more and more benefits are being taken away. Bonuses and annual compensation increases are insultingly low, despite quarterly updates on how well the bank is doing. The policies for receiving officer titles become more restrictive every year. Risk and compliance jobs are constantly under an efficiency review looking for cuts year after year. Management is aloof.

Viewing 13 - 15 of 26 Reviews

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Jobs at Citizens

Third Party Risk Sr Analyst

Senior Technology Risk Analyst – Monitoring and Testing

Portfolio Risk Strategies Director

Newark, DE

View job

Operational Risk Manager

Citizens

Citizens Risk Management reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Getting better, but more to go

Overall good

Culture is rapidly declining

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