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ClearCaptions

Engaged Employer

ClearCaptions reviews

3.5

62% would recommend to a friend

(146 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

146 reviews
1.0
Jun 11, 2026

Avoid the cult of ClearCaptions

Analyst
Recommend
CEO approval
Business Outlook

Pros

Sometimes they mail you surprise swag, but it usually has their logo

Cons

Most managers have an inflated sense of ego, play favorites, and will stop short of nothing to keep “leadership” happy. Many lean heavily on AI for their “ideas”, and it shows. Burnout is rampant, here; once you realize what you’ve become involved with, it is very difficult to continuously summon the necessary engagement and enthusiasm for your job. Steer clear of this place unless you are desperate for work, then keep looking!

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ClearCaptions Response
1mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. At ClearCaptions, we strive to foster a culture built on respect, collaboration, and a shared commitment to our mission. We recognize that employee experiences can vary, and we take concerns regarding leadership, workplace culture, employee engagement, and burnout seriously. Feedback like yours helps us evaluate where we can improve and better support our teams. We appreciate your contributions during your time with the company and wish you success in your future endeavors.
5.0
Jun 5, 2026

Flexible schedule and benefits, but training could improve

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great benefits, promotion opportunities

Cons

At the time the trainer didn’t always address questions.

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ClearCaptions Response
1mo
Thank you for sharing your experience and for your time with ClearCaptions. We're pleased to hear that you valued the flexibility, benefits, and opportunities for growth that we strive to provide. We also appreciate your feedback regarding training. Providing a supportive and engaging onboarding experience is important to us, and insights like yours help us continue improving how we prepare and support new team members. Thank you for your kind words and encouragement. We wish you all the best in your future endeavors.
4.0
Jun 1, 2026

Supportive team in a fully remote environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company with good supportive fellow workers, good work environment, Leadership is transparent, and fully remote.

Cons

Rooms for growth are there in structure & process

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ClearCaptions Response
1mo
Thank you for sharing your feedback and for being part of the ClearCaptions team. We're glad to hear that you value our supportive work environment, transparent leadership, and fully remote culture. We also appreciate your perspective on opportunities to strengthen our structure and processes. As we continue to grow, we're committed to improving how we work while preserving the collaborative culture that makes ClearCaptions a great place to be. Thank you again for your insights and contribution to our continued success.
Viewing 4 - 6 of 146 Reviews
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Glassdoor has 150 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.