Clearlink reviews

3.0

39% would recommend to a friend

(943 total reviews)

Mark Larkin

43% approve of CEO

33% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 943 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

943 reviews
2.0
Apr 13, 2023

A fart into the wind

Recommend
CEO approval
Business Outlook

Pros

I have worked with many great people at Clearlink over the years who have helped me grow in my craft and as a leader.

Cons

None of those people are in senior leadership. I know this review will be a fart in the wind in terms of instituting any actual change at Clearlink, but it's obvious senior leadership reads every negative thing about themselves and internalizes it to a psychopathic degree, so here's my $.02. Clearlink presents itself as a company that cares about diversity, charity, and work-life balance. Its diversity is basically that it represents many different LDS wards and that its affluent white dude employees may prefer Snowbird to Alta or vice versa. After changing insurance providers to ones that as far as I can gather don't cover...anything, they have cut their final perks, remote work for people in the Salt Lake Valley and half-day Fridays. You see, leadership invested a bunch of money in a cool new office space in Draper so we can all go there in our Patagonia jackets and tan dress shoes (what a horrible look) and talk at each other instead of doing what the remote work people are doing, which is working. Oh yeah, and folks have had two weeks to prepare for that. People who sold cars, took over childcare, moved away from freeways and urban centers, all have two weeks to adjust to this NEW PARADIGM (an old paradigm that already didn't work) so that the tan dress shoe brigade gets to see a full parking lot of people subordinate to them because they were lucky enough to be born on third base and think they've hit a home run.

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Clearlink Response
3y
We appreciate you taking the time to share your response. We know this is a big adjustment for many, and encourage all employees to reach out to leadership without fear of retaliation.
2.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

My team is great and many of the directors, managers and individual contributors are some of the coolest folks out there.

Cons

The company has slowly been going downhill ever since being acquired by Clarke Capital in early 2022. Despite repeated reassurances that the company was staying a remote-first workforce, in early April 2023 CEO James Clarke dropped a bombshell announcement on the entire company, ordering all employees within 50 miles of the new office building to return to in-office work 4 days a week, with a mere 2 week notice to prepare. He also announced the end of one of the greatest perks Clearlink had to offer (working half days on Fridays). This announcement was coupled with numerous layoffs, despite previous indications no more layoffs were coming. Everything about this decision - how it was decided, how it was communicated, how it has been implemented - has been a disaster. After a week-long wait, employees attended a virtual town hall where the expectation was to receive more information and answers to our many valid questions about this life-altering decision. Instead of receiving answers to our questions, we were instead subjected to a bizarre, disrespectful 45-minute tirade from the CEO. Employees were left in shock as he collectively berated us for not working hard enough, bragged about his work ethic and charitable donations that no one else can match, and took potshots at the previous CEO's career beginnings, among many other appalling remarks. Even worse, he refused to answer any of our completely legitimate questions, calling them "nonsense" and "litter". Needless to say, employee productivity and morale has tanked in the past few weeks, multiple people have already quit, and dozens more are actively looking to get out. While it's possible Clearlink recovers and eventually thrives again, it is a dumpster fire right now and I can't recommend working here.

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Clearlink Response
3y
Thank you for taking the time to write a review - we’re glad that you enjoy working with your team members. We remain committed to the specific needs of our dedicated teams across the organization and will continue to listen as we build our plans to deliver future success together.
2.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Engineering team is made of amazing people - Initial work culture was amazing

Cons

- No additional compensation outside salary and $50/mo gift cards - Company culture on the decline with returning CEO forcing everyone within 50 miles to come into the office even though remote work was promised upon hiring.

avatar
Clearlink Response
3y
Your feedback is appreciated. All employees are encouraged to reach out to leaders and share any questions or concerns they may have. You may also reach out to hr@clearlink.com to continue the conversation.
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Glassdoor has 971 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.