Clearlink reviews

3.0

40% would recommend to a friend

(945 total reviews)

Mark Larkin

62% approve of CEO

34% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

945 reviews
2.0
Aug 18, 2019

Used to be good...

Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits, ping pong

Cons

All the talented people are leaving. Promotions are based on politics and not merit. I hear it used to be good but it's all gone downhill. If you're just looking for a paycheck and not growth this is the place for you!

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Clearlink Response
6y
We are sorry to hear you view your time here as a negative. We are always looking to improve the employee experience here at Clearlink and would like to hear more about your experience and your feedback. Please reach out to us at LoudAndClear@Clearlink.com.
3.0
Jun 20, 2019

Marketing (not sales)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

((( the reviews for Clearlink are a mixture of call-center sales employees and marketing people. I'm a marketing person))) Some employees work from home once a week (entire teams do this). It's great. This is in addition to WFH that can be arranged with one's manager. Snacks are okay. They're free. They don't ask people to work weekends or evenings. The people are really fun. There's a pond to walk around. That's nice for breaks away from the computer screens.

Cons

Not as fun of a culture as it used to be. We used to have happy hours and more team activities. It's easy to feel rather isolated now by comparison. Insurance isn't nearly as good as it used to be. Not much structural room to advance in some positions, so over time you can feel backed into a bit of a corner. There also isn't an emphasis on employee growth/improvement, so what skills you pick up are what you need to know to get things as they are done, not as much pushing the envelope. Of course, you can do that in your free time, but it's not emphasized/prioritized/even discussed. Management competency is somewhat hit or miss. Who you end up with immediately above you is a kind of roulette as far as how time off, deadlines, constructive feedback, and pressure to get these done are concerned. It used to vary more wildly, so while not perfect, they have improved a little over time. There have been a lot of layoffs in the last year due to volatility. It was difficult getting used to that happening as much as it did. It doesn't help that they didn't have a way to inform people about people who had been let go. There were friends I would have liked to say goodbye to, if not in person, then during what is sure to be a difficult time after being let go. The doors in the 2nd floor bathrooms are a unique kind of treacherous. The doors opening take almost the entire hallway, so it's easy to almost get smacked by them. I actually kind of like how nimble it keeps people, but the accessibility is probably a thing to note for anyone with that specific concern. They're out by the airport. Commuting by public transportation can be a real hassle if that applies to you.

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Clearlink Response
6y
Thank you for your thoughtful feedback. One of the things we have implemented to help employees have a better understanding of how to progress their career here at Clearlink is career pathing for every team and function. The employee development team also has many resources, classes, and trainings that cover a wide array of topics and skills. We would encourage you to visit the employee development team or drop them an email at EmployeeDevelopment@Clearlink.com. We would also like to get more of your feedback regarding the other topics you wrote about, please email us at LoudandClear@Clearlink.com.
1.0
Jan 11, 2019

Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, the negative outweighs any potential good.

Cons

They made me sign a non disparagement agreement or else they wouldn't have gave me the severance they promised. Simply put, do not work here.

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Clearlink Response
7y
We regret to hear about your negative outlook on your time here. We regularly solicit feedback from all of our employees in order to keep our culture strong and improve how we operate. Please contact HR@Clearlink.com so we can make sure we received your feedback regarding your employment here and learn more about your experience.
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Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.