ClickUp reviews

3.9

72% would recommend to a friend

(527 total reviews)
avatar

Zeb Evans

77% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.9 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
1.0
Jan 8, 2023

I would not recommend working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Benefits I met some really great people here

Cons

There is no career progression or growth at ClickUp. You are simply a chess piece on the board. A put up or get out chess piece. Many people have left because they never felt empowered to be the expert in the role they were hired to do. The culture is incredibly toxic and it starts with the leadership team. I have witnessed them gossiping about employees, saying problematic things concerning DEI, and flaunting their unconscious biases. Employees are incredibly burnt out and feel pushed and pulled in many directions because priorities change often. They also haven't figured out how to create a sense of belonging for a remote experience or for ANY minority group. Speaking of DEI, many leadership team members do not see the value add to prioritizing DEI at the company. What they don't realize is prioritizing DEI actually helps created psychological safety and belonging. There is ZERO Psychological safety here. I would never recommend any minority group (women, BIPOC, etc) to ever work here. If you a white male, you good.

2.0
Aug 2, 2022

Don't be fooled

Recommend
CEO approval
Business Outlook

Pros

- Decent product - Very good ICs - Benefits are fine. Seen better

Cons

- "Inbound" -- I chuckle everytime I see someone on LinkedIn say they were just hired as an Inbound AE. What they mean by that is, you get 1-2 DECENT leads a week and the rest of the leads are recycled from AE to AE. You are more outbound than inbound (i.e., get a lead, search the URL, start hitting up that company, etc.). Sad thing is they held off for so long to buy tools for outbounding (Sales Nav, ZoomInfo) but will spend $16M on a SuperBowl ad that generates zero traffic. Laughable. - Sales Strategy -- AEs are comped only on Annual deals, I can get with that. However, every option plan besides Enterprise is offered monthly. Why wouldn't a company that is deciding between the other 20 PM tools just go monthly? The problem, ClickUp recognizes a monthly purchase as ARR... so if you want to upsell them you need to push a higher plan or more licenses. Oh and you are selling Enterprise on permission settings. - Leadership is suss. VP is cool. CRO turned CBO is clueless and it showed at SKO. He confessed that the annual # was made out of thin air. Nice, so my quota and comp are correlated with a # that was probably napkin math. He has zero SaaS selling experience. Was moved to CBO because he isn't a CRO but is still boys with the CEO so he had to do him right. - Equity -- been a part of some cool startups and know that the EP is always going to favor the company but holy smokes if ClickUp doesn't want the biggest slice of the pie, I don't know who does. Easy to quit when you have zero skin in he game.

1.0
Feb 9, 2023

worst exec team I've ever encountered

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

customers like the platform......when it works

Cons

a problem with bad senior leadership is they hire bad people. ClickUp is a perfect example of this, CEO and CBO have no idea what they are doing which has led to a CRO hire who has no clue what he's doing. He continues to bring in people from his network to insulate himself from any contradicting opinions and has proven he cares 0% if any of the long tenured success sales reps leave. He touts on LinkedIn it's the best month and quarter ever but less than 20% of AEs are hitting quota, how do those numbers work? If you're in the CROs network and a white male from Texas, you'll love ClickUp, if you're anything outside of that run from this company as fast as you can.

Viewing 28 - 30 of 527 Reviews

Glassdoor has 549 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.