Does Closet Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, Closet Factory employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Closet Factory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Closet Factory?

55% of Closet Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Closet Factory 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Closet Factory?

Designer (63) , Design Consultant (15) , Senior Designer (15) , Designer/Sales (11) , Installer (9) , Sales (6) , Service Coordinator (5) , Design/Sales Consultant (4) , Sales Manager (4) , Sales Representative (4) , Carpenter (3) , Closet Designer (3) , Customer Service Representative (3) , Lead Installer (3) , Manager (3)

What are the pros of working at Closet Factory according to real employee reviews?

"Super flexible schedule, work when you want to." ((in 18 reviews)); "Flexible schedule and time off" ((in 13 reviews)); "The People are great!" ((in 10 reviews)); "Flexible hours and fun if you like designing." ((in 10 reviews)); "Has really good pay but comes with alot of headaches" ((in 7 reviews))

What are the cons of working at Closet Factory according to real employee reviews?

"Commission only but that lit a fire for me so I stayed busy and got referrals to more than make ends meet." ((in 18 reviews)); "No benefit package for the sales team." ((in 13 reviews)); "no training, being a male working there I felt that when I tried to ask manager something he would say that he'd get back to me." ((in 12 reviews)); "This is sales, so you will be contacted by clients at all hours of the day and night and during your time off." ((in 3 reviews))

What are the top reviewed Closet Factory locations?

Los Angeles , Deerfield Beach , Houston , Fort Myers , Fort Lauderdale , Charlotte , Denver , Saint Louis , Austin , Pittsburgh , Fanwood , Raleigh , San Diego , Jacksonville , Marlton , New York , Scottsdale , Dallas , San Carlos , Seattle , Columbia , Ashland , Richmond , Apex , Grapevine , Sacramento , San Jose , Las Vegas , East Greenwich , Waldorf

Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Ratings by demographic groups

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Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews

2.0

Dec 9, 2025

Bad management

Designer

Recommend

CEO approval

Business Outlook

Pros

Not many pros Outdated software and showrooms

Cons

More expensive than competitors Management also sell and they take the good leads for themselves.

Closet Factory Response

3mo

Thank you for sharing these thoughts. Closet Factory remains committed to professional standards and a supportive team structure at every location. The feedback regarding competitive pricing and internal operations is noted as the company works to maintain a consistent experience for all designers.

3.0

Dec 8, 2025

It was good and then it wasnt..

Designer

Recommend

CEO approval

Business Outlook

Pros

Commission only W2 position, Spent hours in the showroom to get walk ins then the rest of the crew started too as well.

Cons

Lots of turnover among reps and sales managers Its ownerships way or the highway Company started give me some of the worst leads I had seen in 3 years with them. Sending to someone who wants to buy more rods? Project after Project that we just couldn't do, and its my fault? 50k a year job at most if you are getting leads from them. Sourcing your own? No real bump in pay structure to compensate you.

Closet Factory Response

3mo

Appreciate the review and the three plus years of service to the company. The points raised regarding lead variety and the compensation structure for self-sourced business are noted. Closet Factory strives to provide an environment where hard work translates into success, and hearing where this balance was not met is important for our growth. Thank you for the contributions made during your time here. Best of luck with the next chapter.

3.0

Nov 24, 2025

Flexibles schedules

Design consultant

Recommend

CEO approval

Business Outlook

Pros

Work from home when there are no appointments. Flexible schedule and independence during the design process.

Cons

No reimbursement for gas. Some clients do not respect consultation times. The KCD software can be difficult to navigate.

Closet Factory Response

3mo

Thank you for sharing this perspective after your time with the Toronto team. It is encouraging to know that the flexibility of the position was a benefit. We recognize that navigating new software and managing consultation times can be demanding parts of the design process. This feedback is valuable as the company works to refine the resources and training available to our team members. We appreciate the hard work and wish you much success.

Viewing 7 - 9 of 244 Reviews

Jobs at Closet Factory

Finance/Accounting Coordinator

Sales/Design Consultant

Closet & Home Organization Designer (Sales & Design Specialist)

Cabinet Installer Helper/Apprentice

Cabinet / Closet Installer

Closet Factory

Closet Factory reviews

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Bad management

It was good and then it wasnt..

Flexibles schedules

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